Questions & Answers

Q: QuestionWhat kind of memory does this laptop have?

• A:Answer This laptop has DDR5 5600 32GB memory.

Q: QuestionHow much storage does this laptop support?

• A:Answer This laptop supports up to 4TB of SSD Storage.

Q: QuestionWhat kind of audio technology does the laptop use?

• A:Answer The laptop uses Dolby Atmos Audio Technology for dynamic audio.

Q: QuestionCan I charge this laptop using USB-C?

• A:Answer Yes, you can charge this laptop using PD 3.0 Type-C charging.

Q: QuestionWhat is the refresh rate of the display?

• A:Answer The refresh rate of the display is 165Hz.

Q: QuestionDoes this gaming laptop have a backlit keyboard?

• A:Answer Yes, this gaming laptop features a backlit keyboard.

Q: QuestionAm I able to add an additional SSD and extra RAM?

Asked 6 months ago by Satx422.

• A:Answer Storage (SSD): The system provides two M.2 slots (one PCIe Gen4x4 and one PCIe Gen4x2) supporting up to 4TB PCIe NVMe™ M.2 SSDs. This allows you to add an additional SSD for expanded storage alongside the factory-installed drive. System Memory (RAM): The AERO X16 comes with 32GB DDR5 pre-installed and supports expansion up to 64GB DDR5 5600MHz via two SO-DIMM sockets. You can upgrade by replacing the existing modules or installing higher-capacity ones.

  Answered 6 months ago by GIGABYTE Official

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Q: QuestionWhat is the CPUs base speed and performance speed in GHz?

Asked 4 days ago by Javy.

Q: QuestionCan the keyboard backlight color be changed? From pictures I see I don't like the color shown.

Asked 1 month ago by JoeM.

Q: QuestionCan this download, operate, and reliably run Autodesk Inventor, AutoCad, and other heavier duty engineering software?

Asked 2 months ago by Chris.

Q: QuestionI am having trouble with extending the display or duplicating it with a monitor or tv, I plug the hdmi cord into the laptop and then to the tv, and click extend but its not extending a display. I've tried multiple devices and cords but no luck. Any fix?

Asked 3 months ago by Joey.

• A:Answer Thank you for reaching out. Sorry to hear you're having trouble connecting an external display. Please try the following troubleshooting steps: Make sure the HDMI cable is fully connected to both the laptop and the monitor/TV. Press Windows + P and select Extend or Duplicate again to force Windows to detect the display. Go to Settings → System → Display → Multiple Displays, then click Detect to manually search for another display. Update your graphics drivers and Windows updates, then restart the laptop. (https://www.gigabyte.com/Laptop/GIGABYTE-AERO-X16-EG61H/support) Test with another HDMI cable or display if available to rule out cable/device issues. If the problem still persists, please contact our support team at [email protected] and include your laptop model, Windows version, and a brief description of the issue so we can assist you further.

  Answered 3 weeks ago by GIGABYTE Official

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Q: QuestionWhat's it's battery life?

Asked 3 months ago by Pokemon17.

• A:Answer I'd give it a good 6-7 ish hours if you're on energy saver mode and power efficiency, and if you're not using heavy programs. I currently use mine for drawing, not gaming, so I could not give an estimate for how long it would be functioning at a high level for gaming. Here's my current battery and how long it'll last, comparing when I have nothing open vs when I have my drawing program open.

  Answered 3 months ago by WGanneVerified Purchase

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Q: Questionhow many ram slots are occupied on this board 32 x 1 or 16 x 2 ?

Asked 4 months ago by Shades.

Q: QuestionDoes it have windows hello?

Asked 4 months ago by Sameen.

• A:Answer Yep

  Answered 3 months ago by HankVerified Purchase

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Q: QuestionCan this support Fusion360° CAD software

Asked 4 months ago by Anonymous.

• A:Answer Yes. I run it with no issues or significant slowing.

  Answered 2 months ago by IowntheseaVerified Purchase

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Q: QuestionCan the ram be upgraded from 32 to 64 in the future ? Is this a 2025 model?

Asked 4 months ago by Ken.

• A:Answer Yes, RAM is upgradable to 64GB. (Up to 64GB DDR5 5600MHz* 2x SO-DIMM sockets for expansion) GIGABYTE AERO X16 RTX 5060 is a 2025 model.

  Answered 4 months ago by GIGABYTE Official

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Q: QuestionDoes this Laptop comes with a power supply?

Asked 5 months ago by Federive.

• A:Answer Yes

  Answered 4 months ago by AdamNVerified Purchase

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Q: QuestionDoes this laptop support WiFi and Bluetooth? Also what is the laptop GPU’s TGP?

Asked 5 months ago by Samuel.

• A:Answer Hi! I don't know the GPU's TGP, I'm not a super techy person so I don't know what that means, but the laptop absolutely does support wifi and bluetooth! I almost always have my bluetooth earbuds connected, myself.

  Answered 3 months ago by WGanneVerified Purchase

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Q: QuestionDoes this laptop have RGB backlight or is it just one color?

Asked 6 months ago by Smokey.

• A:Answer AERO X16 Supports RGB Fusion 2.0, and you can enter Gi-Mate to change colors, which it will shows you creator, meeting, and gamer modes with AI adapted features. You can enter here to see more Gi-Mate features: https://www.gigabyte.com/Consumer/Software/GiMATE

  Answered 6 months ago by GIGABYTE Official

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