Questions & Answers

Q: QuestionDoes this graphics card support DirectX 12 Ultimate?

• A:Answer Yes, this graphics card supports DirectX 12 Ultimate, along with OpenGL 4.6.

Q: QuestionWhat is the maximum resolution supported by this graphics card?

• A:Answer The maximum supported resolution is 8K (4320p).

Q: QuestionHow much power does this graphics card require?

• A:Answer The recommended power supply for this graphics card is 1000 watts.

Q: QuestionHow many DisplayPorts does this graphics card have?

• A:Answer This graphics card has 3 DisplayPorts.

Q: QuestionWhat type of memory does this graphics card use?

• A:Answer This graphics card uses GDDR6X memory.

Q: QuestionI joined Total Tech to be able to pre-order high demand items before having to enter the fray against bots and scalpers and avoid the 3000-series/PS5/Xbox fiasco. With RTX 4090s being listed days ago, why can I not do this as promised?

Asked 3 years ago by ConcernedTTMember.

• A:Answer Did you pay money to join "Total Tech" for this ability? If so, I'd ask for my money back!

  Answered 3 years ago by BilboTBaggins

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Q: QuestionWhen an item is shown as "open box" like the GB 4090 currently is , and has a price, but it says - Pickup not available for this item - Shipping not available for this item 1. Why is it in search results if I cannot buy it?

Asked 2 years ago by majorgear.

• A:Answer To tease us I guess

  Answered 2 years ago by YusukeUrameshi

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Q: QuestionThe 30 series is getting cheaper and cheaper and can run anything most of you gamers want. Sadly 40 series didn't change to the DP 2.1 so you're truly getting a small % performance increase over the 30 series for $1699. Just buy a 3080 and wait.

Asked 3 years ago by WhyBother.

• A:Answer Gentlemen let him encourage 3000 series. Leaves more 4090s for those of us with brains.

  Answered 3 years ago by posted05

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Q: QuestionIs this the newer V2 version with a recessed power connector?

Asked 2 years ago by Addleded.

• A:Answer Hi Addleded, This is the original version. The V2 will have a different UPC. Hope this helps! - John

  Answered 2 years ago by GIGABYTE Official

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Q: QuestionWho do I contact at Best Buy or do I contact gigabyte about the fact that I bought this open box from Best Buy and went to register at gigabyte and apparently it's already registered what do I do about it

Asked 1 year ago by MikeKofCucamonga.

• A:Answer So what was the answer? Did you eventually get the full warranty?

  Answered 1 year ago by Anonymous

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Q: QuestionI am sick and tired of fighting bots to get one of these. Please fix your system.

Asked 1 year ago by Bigbo2man21.

• A:Answer I was able to purchase yesterday from my local bestbuy in Hawaii. I setup to be notified and clicked the email link within minutes and was able to beat the bots. I think supplies were just refreshed because Amazon & B&H PHOTO Video both showed in stock yesterday. I've been watching daily for last 3 months and I guess it came down to luck. My advice is to sign up for notifications and enable them on the bestbuy app. Good luck and happy bot fighting.

  Answered 1 year ago by Hawaii99Verified Purchase

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Q: QuestionDoes this have a recessed power connector? If not, are there any plans to implement one?

Asked 2 years ago by Alex.

• A:Answer Nope, maybe on the 5090 series next year

  Answered 1 year ago by Hawaii99Verified Purchase

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Q: QuestionAre you out of stock? Do you still have the unboxing version? If so, I would like to buy it and pick it up offline.

Asked 2 years ago by Joxes.

• A:Answer Be patient and vigilant, if you really want an open box version keep checking the site daily. Good luck and happy GPU hunting

  Answered 1 year ago by Hawaii99Verified Purchase

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Q: QuestionWill this fit in my Cooler Master TD500 case?

Asked 2 years ago by CD.

• A:Answer Hi CD, The max length of the GPU supported in this case is 410mm. This GPU is 340mm so you will have adequate space inside this case. Hope this helps! - John

  Answered 2 years ago by GIGABYTE Official

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Q: QuestionWill this card work in a PCI-E 3.0 slot?

Asked 2 years ago by LordArthur.

• A:Answer no, or not to the full speed, it need PCI-E 4

  Answered 1 year ago by AsiSVerified Purchase

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Q: QuestionCan you change the stock cooler to a gpu waterblock without voiding the warranty

Asked 2 years ago by Tj.

• A:Answer simple answer, NO

  Answered 1 year ago by Hawaii99Verified Purchase

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Q: QuestionWhen will next restock be

Asked 2 years ago by Anonymous.

• A:Answer I think it happens monthly towards the 20th is what I noticed this month as well as December.

  Answered 1 year ago by Hawaii99Verified Purchase

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Q: QuestionWhy do you keep showing open box selection?

Asked 2 years ago by Luna.

• A:Answer If you're still looking for this item, open box isn't a bad option. Just means that somebody bought it and maybe used it for a week and returned it or never used it at all. I got my graphics card as an open box and saved at least $300 - $400 on it.

  Answered 5 months ago by PowerUserVerified Purchase

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Q: QuestionA product shown as open-box has the same warranty as a new one? And even if it is already registered on manufacturer page?

Asked 2 years ago by PHabran.

• A:Answer Yes, best buy will honor the original manufacture warranty themselves as long as they stay in business you'll be fine.

  Answered 1 year ago by Hawaii99Verified Purchase

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