Questions & Answers

Q: QuestionIf I get new WiFi how do I change on camera

Asked 1 year ago by Roomba.

• A:Answer Hi Roomba, to change the Wi-Fi settings on your cameras, please refer to the following support article: https://support.google.com/googlenest/answer/9223711?hl=en This resource will guide you through the process.

  Answered 1 year ago by Google Nest Support

  
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Q: QuestionDo you have to have a subscription for these cameras

Asked 1 year ago by Pete.

This question was asked about the related product: Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer You can use the cameras without the subscription they just dont have as many features without it. I didnt have it at first and they seemed to on purposely miss things. It only stores about 3 days worth of footage without the subscription not features like facial recognition stuff like that. Once i got the subscription it seemed to pick up even the tiniest of movements effectively and recongnizes people lets you set names lets you set zones. So no you dont need it but ot makes it better. Which to me kinda suck you pay alot for a camera you should get all the features without tje subscription.

  Answered 1 year ago by JonathanPVerified Purchase

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Q: QuestionTwo questions What is the maximum distance the google nest cam outdoor wire free detect? What is the most current google nest camera generation?\ Thanks

Asked 1 year ago by JJ.

• A:Answer Hey there, good questions. Nest Cam (battery) should be placed between 6 and 6.5ft (1.8 and 2 m) high for optimal detection. The most current generation is the 2nd gen, such as Nest Cam Indoor/Outdoor (Battery), Nest Cam Indoor wired, etc. You can find more 2nd gen models here: https://store.google.com/us/category/nest_cams?hl=en-US

  Answered 1 year ago by Google Nest Support

  
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Q: QuestionIs this camera compatible with a ADT home alarm system? Pulse system.

Asked 1 year ago by flew.

• A:Answer Hi there, thanks for your question. Your Nest Cam (Battery) is compatible with your ADT system, you will need to link your ADT account to your Google Home app — This guide has all the steps: https://support.google.com/googlenest/answer/11512937?hl=en#zippy=

  Answered 1 year ago by Google Nest Support

  
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Q: QuestionI am looking for a camera system for my 99 y/o grandad house to monitor. He does not have a computer, internet, or wifi. So, I am looking for suggestions on what would be the best solution or camera system to install and be able to monitor in/out?

Asked 1 year ago by Cameras.

This question was asked about the related product: Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer Hey there! We understand the security of your loved ones is a priority. Our Nest Cameras will only work if they have a Wi-Fi network around, in that way you can monitor the activity with your account even if you're away — If you need more assistance in the future, we're here for you.

  Answered 1 year ago by Google Nest Support

  
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Q: QuestionDoes best camer works with I phone

Asked 1 year ago by Anonymous.

This question was asked about the related product: Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer Yes, the Apple app

  Answered 1 year ago by WilliamH

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Q: QuestionDoes the camera tell the approaching person they are being recorded?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer Hi there! Thanks for reaching out! That's a great question. Unfortunately, the feature you mentioned isn't currently available for those specific camera models.

  Answered 1 year ago by Nest Support

  
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Q: QuestionI'm getting the wireless version and adding it to my "Google Home". I really don't need them to work or record when I'm at home in my office. Is there a way to have the camera only work/or turn on when I'm away and the house cleaners are in my home?

Asked 2 years ago by DavidW.

• A:Answer Yes, when you add them to Google home you can create a automation so when you leave your house they will turn on. Either by location trigger or setup a "hey Google goodbye"

  Answered 2 years ago by GameNerd

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Q: QuestionHow do you recharge the battery in the Nest Cam? Thanks.

Asked 2 years ago by Laurie.

• A:Answer Very simple, you just pull the camera off the strong magnetic bass and charge it with the charging cord that’s provided. Just like your charging your cellphone

  Answered 2 years ago by AnonymousVerified Purchase

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Q: Questionwhat range in feet does motion sensor work

Asked 2 years ago by galo.

This question was asked about the related product: Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer 30 Ft.

  Answered 1 year ago by MirnaV

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Q: Questioncan these be connected to ethernet cable and powered by it as well?

Asked 2 years ago by ethernet.

This question was asked about the related product: Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer No they are completely wireless

  Answered 2 years ago by KarenC

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Q: QuestionMy Google home app does not want to open my camera feed. Is this a modem issue? The cameras are connected but the app doesn't want to open the feed. What would happen if I uninstall the app and reinstall the app. Would I have to reconnect my cameras?

Asked 2 years ago by AnnS.

• A:Answer I would contact customer service before doing that

  Answered 1 year ago by Jimw

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Q: QuestionIs next home camera able to work with ADT

Asked 2 years ago by Rh45.

• A:Answer Yes, but you need to add the camera to your profile

  Answered 1 year ago by WilliamH

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Q: QuestionCan I set a time on the motion sensors. Ex: To motion sense from 4pm to 7am?

Asked 2 years ago by Jeff.

This question was asked about the related product: Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer Yes, you can set routines.

  Answered 2 months ago by DavidL

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Q: QuestionDo you have to pay a monthly subscription to have video recording saved for 30 days? Or does this come with storage included in purchase price?

Asked 2 years ago by Jason.

This question was asked about the related product: Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer You need a monthly subscription it's $30.

  Answered 2 years ago by 123xyzVerified Purchase

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Q: QuestionIf power goes off will the camera still record if someone comes in my apt

Asked 2 years ago by Anonymous.

• A:Answer Hey there! Thanks for your interest! The Nest Cam (battery) can run on battery alone, and can record for one hour when the power goes out. It also has a local storage fallback that allows it to record videos for up to one hour without Wi-Fi. Visit this link to learn more: https://support.google.com/googlenest/topic/9361794

  Answered 2 years ago by Nest Support

  
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Q: QuestionHow much for a monthly subscription for I cloud storage?

Asked 2 years ago by John.

This question was asked about the related product: Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer I pay eight dollars a month for the google nest aware it makes it hold footage up to 30 days. You can download the clips in that tome afterward theyre gone

  Answered 1 year ago by JonathanP

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Q: QuestionWill this Nest camerarun from a hotspot instead of wifi?

Asked 2 years ago by Lou.

This question was asked about the related product: Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer Mine is currently being ranboff a Verizon 5G Home connected device

  Answered 2 years ago by Yezus

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Q: QuestionHi I'm looking for wireless cameras that I can use on my laptop. Windows 10 or 11. Thank you

Asked 2 years ago by Cj.

• A:Answer The software needed to view the video is all on the Google Home platform. This would be accessible on a Windows Laptop.

  Answered 2 years ago by YezusVerified Purchase

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