Questions & Answers

Q: QuestionCan you record without the subcription?

Asked 3 years ago by slim.

• A:Answer You can save recordings to your phone, IF you catch them within 3 hours of the event. Everything stored on the camera gets erased every 3 hours. Sneaky - really means you need to subscribe to make useful.

  Answered 3 years ago by NeilT

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Q: QuestionIs the included cord weatherproof? How do you mount an outdoor nest camera and hide the excess cable? I know that you can purchase an additional 5M/10M weather proof cable, but for plugging the camera into an exterior outlet, thats a lot of extra cord!

Asked 3 years ago by MarissaMMK.

• A:Answer This is a battery-powered camera no electrical wiring needed. Battery will last more than a month. It is waterproof. The powered version with spotlight needs proper licensed electrician to install if you are not replacing and existing spotlight.

  Answered 3 years ago by MuazzamAVerified Purchase

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Q: QuestionCan this camera be charged with a solar panel

Asked 3 years ago by Pete.

This question was asked about the related product: Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer Hi, Pete! Yes, you can charge the Nest Cam (battery) with a solar panel. You might wanna check for the Wasserstein Solar Panel for Nest Cam (battery). With sufficient direct sunlight, it trickle charges your Google Nest Cam (battery) and the camera runs off the battery charge. You may contact your retailer for product availability.

  Answered 3 years ago by Nest Support

  
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Q: QuestionHow is the view of the camera at night does it show who will walk up to the door like a clear view of them in the dark ?

Asked 3 years ago by TopNotch.

This question was asked about the related product: Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer Yes

  Answered 2 years ago by JohnWVerified Purchase

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Q: QuestionHow far from Wifi router can camera be placed and work?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer It depends on how strong your Wi-Fi signal is. Your camera may be out of range if more than 25 feet from the router and can become disconnected due to weak signal. If your camera is mounted too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points. Nest cameras can connect to your Wi-Fi on both 2.4GHz and 5GHz bandwidths, but 5GHz bandwidth has a smaller coverage compared to 2.4GHz.

  Answered 3 years ago by Nest Support

  
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Q: QuestionIs the 2 pack cameras packaged individually?

Asked 3 years ago by Jack.

This question was asked about the related product: Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer No, both come in one box. With a plastic molding seperating the two.

  Answered 3 years ago by ChrisRVerified Purchase

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Q: QuestionCan this camers be added to my nest app?

Asked 3 years ago by Anonymous.

• A:Answer NO! You will need to get google home app. Your old nest items can work with google home app but I’ve found it’s not 100 % compatible. While you can keep your old nest app with your old nest items while still using google home app with your new google nest & nest. I have both google home & nest as viewing my old nest products works better on the nest app. But google home is very smart & can be compatible with so much stuff. I have lights around my home hooked up to my google home app, able to shut off lights simply from the app. I could go on in which google home app offers there is a lot compatible just not our old nest products. I miss nest, it was a great product.

  Answered 3 years ago by KaylaH

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Q: QuestionCan this camera work from the outlet all the time during 1 year? I look for security camera to watch my home when I am not home for long time.

Asked 3 years ago by Liuda.

• A:Answer yes, all of mine are now fully wired either ac outlet or solar panel.

  Answered 3 years ago by Anonymous

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Q: QuestionOutdoor nest camera battery can be plugged to any output?

Asked 3 years ago by MaganaMedina.

This question was asked about the related product: Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer Yes

  Answered 3 years ago by Justin

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Q: QuestionHow is night vision on this?

Asked 3 years ago by Sherry75.

• A:Answer Nest cameras’ night vision use high-power infrared (IR) LEDs to illuminate the scene when it's dark. Check this link for more info: https://support.google.com/googlenest/answer/9249162

  Answered 3 years ago by Nest Support

  
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Q: QuestionDoes this camera alert me if there is an intruder? Is it live footage and does it let me know there is motion?

Asked 3 years ago by MomaMcG.

This question was asked about the related product: Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer Yes , any person, motion, or noise within the zone gives a notice on my and my wife's phone

  Answered 3 years ago by BrianC

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Q: QuestionCAN I use an extension cord to charge ? 3 feet does not seem to be enough to charge

Asked 3 years ago by MomaMcG.

• A:Answer Yes, I ran a extension cord from the outlet buy garage door opener to just inside the door

  Answered 3 years ago by BrianCVerified Purchase

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Q: QuestionWill this camera alert me if there is an inruder?

Asked 3 years ago by MomaMcG.

• A:Answer Yes, I have one.

  Answered 3 years ago by YudithVVerified Purchase

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Q: QuestionDoes the Profession Service "Delivery + Wi-Fi Camera Install (Up to 2 Cameras)" include mounting of cameras? Also will the Geek Squad person install the Wasserstein Solar panels if purchased together?

Asked 3 years ago by Maximus.

This question was asked about the related product: Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer We recommend contacting Best Buy and Geek Squad for further help with your questions.

  Answered 3 years ago by Nest Support

  
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Q: QuestionHow long is the lag from motion to notification... and then how good is the audio quality when talking through it?

Asked 3 years ago by YoyoGogo.

This question was asked about the related product: Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer Motion to notification is quick. I haven't used audio with it too much, It's OK and serves the purpose well.

  Answered 3 years ago by SEZ60089Verified Purchase

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Q: QuestionDo I need to subscribe to have live footage?

Asked 3 years ago by Montes.

• A:Answer There's no fee to stream full resolution live video and receive basic notifications, as long as your camera is connected to the internet. Also, the Nest Cam (battery) comes with event video history without a subscription, which will automatically expire and be deleted after 3 hours. You’ll need a Nest Aware subscription to receive full and extra features. Check what you can get with the Nest Aware subscription here: https://support.google.com/googlenest/answer/9233159

  Answered 3 years ago by Nest Support

  
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Q: QuestionIf I have two cameras in front yard and two in the back, can each camera have its own settings or are they paired or grouped to work as same criteria chosen?

Asked 3 years ago by Nancy.

This question was asked about the related product: Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer You can change a variety of settings for each of the Google Nest cameras and doorbells in the Home app like video quality, notifications, battery usage, the name of your device, and more. You also have the choice to automatically turn off the stream when you come and go, set a schedule, or keep the video stream on all the time for each camera in your home. Check this link for more info about camera/doorbell settings: https://support.google.com/googlenest/answer/9231819

  Answered 3 years ago by Nest Support

  
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Q: QuestionI'm looking to install this at an assisted living residence. They have Wi-Fi there, can I view this camera being in a remote location not being on my personal home network or around my home?

Asked 3 years ago by Haywood.

• A:Answer Yes, you can view the camera while away from home as long as the camera is connected to WiFi and connected to your google home account.

  Answered 3 years ago by John

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Q: QuestionAre you able to have this camera hardwired (constantly) AND outside in the rain/snow?

Asked 3 years ago by docnkate.

This question was asked about the related product: Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer If temperature drop below 32 degrees Fahrenheit, the batteries will not charge. Once the battery drains the cameras will go offline. Support says you have to uninstall them, get them back to 32 degrees or higher, and reinstall them. Why not just advertise, NOT RECOMMENDED FOR NORTHERN CLIMATES?

  Answered 3 years ago by DissatisfiedCustomer

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