“When I go to attach my Nest battery operated doorbell to my metal door it says it is not attached. Also the video works well until it is attached to the metal door and then I have no video even though I have a strong wireless connection.”

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• Being connected to metal will interfere with the signal

  Answered by Anonymous 3 years ago

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• We suggest contacting our support team so we can assist you and check on your Nest Doorbell. We might need to perform some troubleshooting steps that may help resolve your concern. Reach out to us here anytime: https://support.google.com/googlenest/gethelp

  Answered by Nest Support 4 years ago

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