Questions & Answers
QuestionDoes this phone work with Tracfone? Can I take the old SIM card out of my old phone and move it into this one? Will it work once I do that? What does Activate Now and Activate Later mean? If I buy this phone at Best Buy, which option should I select?
- Answer Yes, this phone is compatible with Tracfone.
- Answer I've had no issues with cell signal and call quality has been fine (using phone on Sprint)
Question$100 with activation today LINK does not work. Don't know what they mean. Can I activate it on an existing line?
- Answer I WAS TOLD NO YOU MUST ACTIVATE A NEW LINE TO GET THAT PRICE
- Answer It works on all carriers.
- Answer As you can see from the attached screenshot, it does indeed run WiFi Calling on AT&T. My AT&T account is with AT&T Prepaid.
- Answer It won't. The 4G LTE on the Pixel 3a goes up to UE CAT (user equipment category) 11 on download (600 megabit download) and CAT 5 on uplink (75 megabit). According to AT&T's Internet of Things website, the highest it's rated for on downloads for AT&T currently is CAT 9 (450 megabits). There are some LTE categories that are much faster but I don't think the Pixel is upgradable to those. It certainly won't be upgradable to 5G which operates on much higher frequencies than anything supported by the Pixel's radio. A number of the LTE categories (the very fast but non-smartphone categories 8 and 14, and categories 16 through 20) are gigabit or higher speeds though, and there are already 4G phones that support those (e.g. the Samsung S10 models on the two gigabit CAT 20, the fastest that I know of regularly used on a smartphone, and the iPhone XS and Google Pixel 3 on the one gigabit CAT 16).
- Answer This version does not have a SD card slot.
QuestionIf I buy an unlocked version (Activate later = $479.99), will it work in countries like Saudi Arabia, Pakistan, India?
- Answer Works in India not sure about Saudi Arabia and Pakistan I am using it in India after buying it from BestBuy USA
QuestionHey, does google pixel 3a xl sends clear videos when others recieve or send me videos? That's all I need to know. I'm with metro btw.
- Answer I think video quality via text is dependent on your carrier. Sending with Facebook messenger or Snapchat or anything like that will send higher quality videos. The videos sent and received with this phone will be no different than any other Android phone.
QuestionI would like to ask, if this unlocked phone is good for an activation to just unlocked the phone that you can use it world wide and to other countries or does unlock meaning with a new line via activation in bestbuy, for that $100 off
- Answer The $100 off is only for activation of a new line with Sprint and only $50 with AT&T and Verizon, where your phone is LOCKED to that service. If you want it unlocked, then you have to pay the FULL price of $479 plus taxes and fees which brings it to about $529.
- Answer Yes, it will link to non-US networks around the world, including Philippines.
- Answer Change your machine
- Answer Yes, the Pixel 3 XL is an unlocked phone that works on pre-paid ATT plans. Just put your sim card into the new phone and your connected.
- Answer Yes the original manufacturer's warranty is through Google.
QuestionBought this phone mid April 2020 and the speaker function is shot - does not work. Anyone else has this problem ?
- Answer Hi Frustrated305, We really appreciate your feedback, and we are sorry to hear that you are having issues with the speaker on your Pixel 3a XL. If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us)