Questions & Answers

Q: QuestionIs the watch water resistant?

• A:Answer Yes, the watch has water resistant protective qualities.

Q: QuestionIs the display screen for this watch backlit?

• A:Answer Yes, the display screen is backlit.

Q: QuestionWhat is the storage capacity of this watch?

• A:Answer This watch has a built-in storage of 32 gigabytes.

Q: QuestionCan this Google watch be used for multi-sport tracking?

• A:Answer Yes, this Google watch supports multi-sport tracking.

Q: QuestionWhat kind of mobile notifications does this watch provide?

• A:Answer This watch provides mobile notifications.

Q: QuestionDoes this watch have GPS?

• A:Answer Yes, this watch is GPS enabled.

Q: QuestionThen the LTE period is over can it be used as just WIFI

Asked 4 months ago by Maxwell.

• A:Answer Yes, a Pixel Watch 4 with expired LTE service will still work perfectly fine, but it will function like the standard Wi-Fi model, relying on Bluetooth to stay connected to your phone for most features; you just lose the ability to make calls, get texts, or stream music independently when away from your phone. It will still tell time, run apps, track fitness, and use Google Assistant via your phone's connection.

  Answered 4 months ago by kaizen61Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the Pixel monitor naps as well as sleep.

Asked 4 months ago by Garry.

• A:Answer I think it depends on the duration. I've had it pick up a few naps that were in the 45min to 1 hour plus range, but miss some 'cat naps'. As far as regular sleep at night I find it to be pretty accurate.

  Answered 4 months ago by kaizen61Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI activated the 2 year Google Fi service, and then added a second eSIM profile and the Google Fi eSIM was removed. I asked Google support for help and had no solution. Is there anyway to get the Google Fi service back? Can I use 2 eSIM profiles?

Asked 5 months ago by Mike.

• A:Answer Hi there, Mike. We’re sorry to hear you ran into an issue with connectivity on the Pixel Watch 4 — we totally understand your frustration. Unfortunately, the Pixel Watch 4 doesn’t support more than one carrier. We’d gladly investigate your concern further and find a resolution for you — when you get a second, talk to us here: https://support.google.com/googlepixelwatch/gethelp?sjid=1168929876280557452-NC

  Answered 5 months ago by Google Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIt seems that you can't if you purchased it from best buy. I contracted Google and they told me to go to best buy for help.

Asked 5 months ago by Mike.

• A:Answer Hey there, Mike. We’d be happy to dig more into your questions and concerns about the Pixel Watch 4 and get you the best solution — reach out to us when you’re available: https://support.google.com/googlepixelwatch/gethelp?sjid=1168929876280557452-NC

  Answered 5 months ago by Google Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIf I activate the 2 year promo for Google Fi service and then realize I need a different cell provider, how do I remove the Fi plan from the watch before activating another provider? Is it as simple as a "reset esim" from the watch?

Asked 5 months ago by Paperback.

• A:Answer Thanks for the question, DonT. You may need to deactivate your Google Fi service on the Pixel Watch 4 before you change carriers. We’d be happy to lend a hand and make sure everything goes smoothly for you — reach out to us here: https://support.google.com/googlepixelwatch/gethelp?sjid=1168929876280557452-NC

  Answered 5 months ago by Google Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIf using the 2 year Google Fi free data/text promotion, how do you initiate satellite SOS since there is no phone service to call 911? Is there a way to test/simulate like on the Pixel 9 phone?

Asked 5 months ago by Paperback.

• A:Answer Great question, DonT. Here’s how to initiate Satellite SOS on the Pixel Watch 4: 1. Dial the emergency services line in your area, like 911 in the US. If you don't have a mobile or Wi-Fi network, you'll find an option to use Satellite SOS in the dialer. 2. Tap Satellite SOS > Use Satellite SOS > Start. 3. To describe your emergency, fill out the emergency questionnaire. 4. To share your emergency with your emergency contacts, answer the on-screen questions. 5. To connect to the satellite, follow the on-screen prompts to correctly position your watch. Connection and response times vary based on location, site conditions, and other factors. 6. Once you're connected, the emergency service provider should reply via text within a few minutes. To receive replies, stay outside with a clear sky above. When you would like to end the satellite text conversation, press End and follow the prompts. Here’s how to access the Satellite SOS demo: 1. On your watch, swipe down and tap Settings. 2. Tap Safety & Emergency. 3. Follow the demo instructions. Check out this article for more information: https://support.google.com/googlepixelwatch/answer/16407554?hl=en

  Answered 5 months ago by Google Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI got the watch but Google doesn't show up as Provider in my networks section. Google support is of no help either. How do I now activate the 2 years of Fi data?

Asked 5 months ago by Jake.

• A:Answer Thanks for asking, Jake. You can activate your watch data during device setup or later in the Pixel Watch app. Here’s how to activate watch data on the Pixel Watch 4: 1. Activate data after watch setup: On your Pixel Watch app, tap Connectivity > Mobile network > Activate Google Fi data. Activate your watch within 60 days of setup for two years of service, starting from activation. After two years, a separate data plan is needed for full connectivity. Check out this guide for more details: https://support.google.com/googlepixelwatch/answer/15273704?hl=en

  Answered 5 months ago by Google Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do I activate the 2years Google Fi?

Asked 5 months ago by Maddy.

• A:Answer Thanks for asking, Maddy. You can activate your watch data during device setup or later in the Pixel Watch app. Here’s how to activate watch data on the Pixel Watch 4: 1. Activate data after watch setup: On your Pixel Watch app, tap Connectivity > Mobile network > Activate Google Fi data. Activate your watch within 60 days of setup for two years of service, starting from activation. After two years, a separate data plan is needed for full connectivity. Check out this guide for more details: https://support.google.com/googlepixelwatch/answer/15273704?hl=en

  Answered 5 months ago by Google Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIf I buy this at Best Buy, will I get the 6 months of free Fitbit Premium?

Asked 6 months ago by Mikey.

• A:Answer Thanks for asking, Mikey. Yes, new and returning users get 6 months of Fitbit Premium included with the Pixel Watch 4. Here’s a link with more information: https://support.google.com/fitbit/answer/14237941

  Answered 6 months ago by Google Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you have the wifi only version?

Asked 7 months ago by Q.

• A:Answer Hi there, Q. Yes, the Pixel Watch 4 comes in both Wifi and LTE versions.

  Answered 7 months ago by Google Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question