Questions & Answers
- Model:
- GA09307-US
- |
- SKU:
- 6637236
Highly rated by customers for: Overall Performance, Battery Life
$399.99Your price for this item is $399.99
Comp. Value: $499.99
The comparable value price is $499.99
Page Showing 1-9 of 9 questions
Q: QuestionI activated the 2 year Google Fi service, and then added a second eSIM profile and the Google Fi eSIM was removed. I asked Google support for help and had no solution. Is there anyway to get the Google Fi service back? Can I use 2 eSIM profiles?
Asked by Mike.
- A:Answer Hi there, Mike. We’re sorry to hear you ran into an issue with connectivity on the Pixel Watch 4 — we totally understand your frustration. Unfortunately, the Pixel Watch 4 doesn’t support more than one carrier. We’d gladly investigate your concern further and find a resolution for you — when you get a second, talk to us here: https://support.google.com/googlepixelwatch/gethelp?sjid=1168929876280557452-NC
Answered by Google Team
Q: QuestionIt seems that you can't if you purchased it from best buy. I contracted Google and they told me to go to best buy for help.
Asked by Mike.
- A:Answer Hey there, Mike. We’d be happy to dig more into your questions and concerns about the Pixel Watch 4 and get you the best solution — reach out to us when you’re available: https://support.google.com/googlepixelwatch/gethelp?sjid=1168929876280557452-NC
Answered by Google Team
Q: QuestionIf I activate the 2 year promo for Google Fi service and then realize I need a different cell provider, how do I remove the Fi plan from the watch before activating another provider? Is it as simple as a "reset esim" from the watch?
Asked by Paperback.
- A:Answer Thanks for the question, DonT. You may need to deactivate your Google Fi service on the Pixel Watch 4 before you change carriers. We’d be happy to lend a hand and make sure everything goes smoothly for you — reach out to us here: https://support.google.com/googlepixelwatch/gethelp?sjid=1168929876280557452-NC
Answered by Google Team
Q: QuestionIf using the 2 year Google Fi free data/text promotion, how do you initiate satellite SOS since there is no phone service to call 911? Is there a way to test/simulate like on the Pixel 9 phone?
Asked by Paperback.
- A:Answer Great question, DonT. Here’s how to initiate Satellite SOS on the Pixel Watch 4: 1. Dial the emergency services line in your area, like 911 in the US. If you don't have a mobile or Wi-Fi network, you'll find an option to use Satellite SOS in the dialer. 2. Tap Satellite SOS > Use Satellite SOS > Start. 3. To describe your emergency, fill out the emergency questionnaire. 4. To share your emergency with your emergency contacts, answer the on-screen questions. 5. To connect to the satellite, follow the on-screen prompts to correctly position your watch. Connection and response times vary based on location, site conditions, and other factors. 6. Once you're connected, the emergency service provider should reply via text within a few minutes. To receive replies, stay outside with a clear sky above. When you would like to end the satellite text conversation, press End and follow the prompts. Here’s how to access the Satellite SOS demo: 1. On your watch, swipe down and tap Settings. 2. Tap Safety & Emergency. 3. Follow the demo instructions. Check out this article for more information: https://support.google.com/googlepixelwatch/answer/16407554?hl=en
Answered by Google Team
Q: QuestionI got the watch but Google doesn't show up as Provider in my networks section. Google support is of no help either. How do I now activate the 2 years of Fi data?
Asked by Jake.
- A:Answer Thanks for asking, Jake. You can activate your watch data during device setup or later in the Pixel Watch app. Here’s how to activate watch data on the Pixel Watch 4: 1. Activate data after watch setup: On your Pixel Watch app, tap Connectivity > Mobile network > Activate Google Fi data. Activate your watch within 60 days of setup for two years of service, starting from activation. After two years, a separate data plan is needed for full connectivity. Check out this guide for more details: https://support.google.com/googlepixelwatch/answer/15273704?hl=en
Answered by Google Team

Q: QuestionHow do I activate the 2years Google Fi?
Asked by Maddy.
- A:Answer Thanks for asking, Maddy. You can activate your watch data during device setup or later in the Pixel Watch app. Here’s how to activate watch data on the Pixel Watch 4: 1. Activate data after watch setup: On your Pixel Watch app, tap Connectivity > Mobile network > Activate Google Fi data. Activate your watch within 60 days of setup for two years of service, starting from activation. After two years, a separate data plan is needed for full connectivity. Check out this guide for more details: https://support.google.com/googlepixelwatch/answer/15273704?hl=en
Answered by Google Team

Q: QuestionIf I buy this at Best Buy, will I get the 6 months of free Fitbit Premium?
Asked by Mikey.
- A:Answer Thanks for asking, Mikey. Yes, new and returning users get 6 months of Fitbit Premium included with the Pixel Watch 4. Here’s a link with more information: https://support.google.com/fitbit/answer/14237941
Answered by Google Team

Q: QuestionDo you have the wifi only version?
Asked by Q.
- A:Answer Hi there, Q. Yes, the Pixel Watch 4 comes in both Wifi and LTE versions.
Answered by Google Team
Page 1, Showing 1-9 of 9 questions
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