Questions & Answers

Q: QuestionI've had problems with Amazon about there replacement warranty not to long ago. Will this process repeat itself, only if it fails. And how long does the warranty lasts.

Asked 1 month ago by Anonymous.

This question was asked about the related product: Google - TV Streamer 4K - Fast Streaming Device in 4K HDR - 32 GB of Storage - Porcelain

• A:Answer Depends on the warranty bought at the time. Best buy offers 3 different plans. I pay for the plus yearly to have most of my items purchased covered fully. Usually its a replacement or they will try fix it

  Answered 2 weeks ago by JoseA

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Q: QuestionDoes the remote for the google streamer have backlighting

Asked 2 months ago by TomJ.

This question was asked about the related product: Google - TV Streamer 4K - Fast Streaming Device in 4K HDR - 32 GB of Storage - Porcelain

• A:Answer Thanks for asking, TomJ. Unfortunately, the remote for the Google TV Streamer (4k) doesn’t have a backlight for its controls.

  Answered 2 months ago by Google Team

  
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Q: QuestionI have 3 ti's do you need a box for each ?

Asked 2 months ago by Teev.

This question was asked about the related product: Google - TV Streamer 4K - Fast Streaming Device in 4K HDR - 32 GB of Storage - Porcelain

• A:Answer Hey there, Teev. Yes, you’ll need a Google TV Streamer (4K) for each TV that you want to have the dedicated streaming device on. Here’s a link with more information: https://support.google.com/googletv/answer/15273676?hl=en

  Answered 2 months ago by Google Team

  
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Q: QuestionCan I download the CNN App to this device ?

Asked 2 months ago by church.

• A:Answer Hey there. We hear you on wanting your favorite apps to be on the Google TV Streamer (4K). App compatibility is up to the developers — we recommend reaching out to them for more information. Here’s the steps to contact them: 1. Open the Google Play Store app. 2. Browse or search for the app. 3. Locate and select the app from your search results. 4. Select Full Description. We’re here for you 24/7: https://support.google.com/googlenest/gethelp?

  Answered 2 months ago by Google Team

  
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Q: QuestionBut is the remote rechargable or does it use disposable batteries?

Asked 2 months ago by Tom.

• A:Answer Two AAA batteries.

  Answered 2 months ago by ZeroVerified Purchase

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Q: QuestionCan you jailbreak this device

Asked 3 months ago by Newcat.

• A:Answer ?????

  Answered 1 month ago by Rokuspecialhelper

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Q: QuestionHow do you record live TV to watch later?

Asked 3 months ago by Anonymous.

• A:Answer You could use a device such as a Tablo to review OTA signals. There is no option to record FAST channels

  Answered 2 months ago by JEFFZVerified Purchase

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Q: QuestionDo I have to have a different streaming drive for each tv if they are smart tvs? Thanks Lawrence

Asked 3 months ago by Lawrence.

• A:Answer Technically you do not need a streaming device if you have a smart tv. However, a streaming device, especially this one, will be quicker and will receive more updates. If using a streaming device each TV will need their own streaming device. You could get a streaming device for your main TV and just use but in apps on the others

  Answered 2 months ago by JEFFZVerified Purchase

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Q: QuestionIf I have a smart tv do I have to use a google streaming device? Thanks

Asked 3 months ago by Lawrence.

• A:Answer NO

  Answered 1 month ago by Rokuspecialhelper

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Q: Questionmust i subscribe to an internet provider to get Google tv streamer?

Asked 3 months ago by Calvin.

This question was asked about the related product: Google - TV Streamer 4K - Fast Streaming Device in 4K HDR - 32 GB of Storage - Porcelain

• A:Answer Yes. You will need an Internet provider. All the apps connect via the Web

  Answered 2 months ago by JEFFZ

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Q: QuestionIs there any restrictions on what streaming apps can be loaded on it? I have 8K streaming app.

Asked 3 months ago by LynnW.

This question was asked about the related product: Google - TV Streamer 4K - Fast Streaming Device in 4K HDR - 32 GB of Storage - Porcelain

• A:Answer It only streams in 4k

  Answered 2 months ago by JEFFZ

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Q: QuestionIf I purchase a movie on my phone through Google TV will it be available to watch on the google TV streamer

Asked 4 months ago by Guy.

This question was asked about the related product: Google - TV Streamer 4K - Fast Streaming Device in 4K HDR - 32 GB of Storage - Porcelain

• A:Answer yes

  Answered 1 month ago by RokuspecialhelperVerified Purchase

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Q: QuestionDoes it come with a hdmi cable

Asked 4 months ago by ChrisH.

• A:Answer No

  Answered 4 months ago by AnthonyB

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Q: QuestionIs this device compatible with xfinity stream

Asked 5 months ago by seaclusion.

This question was asked about the related product: Google - TV Streamer 4K - Fast Streaming Device in 4K HDR - 32 GB of Storage - Porcelain

• A:Answer ??????

  Answered 1 month ago by Rokuspecialhelper

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Q: QuestionIs there a monthly subscription?

Asked 5 months ago by BillyBeach117.

This question was asked about the related product: Google - TV Streamer 4K - Fast Streaming Device in 4K HDR - 32 GB of Storage - Porcelain

• A:Answer Thanks for asking, BillyBeach117. No, the Google TV Streamer (4K) doesn’t require a subscription to use. You will however need to login and subscribe to the streaming services of your choosing.

  Answered 5 months ago by Google Team

  
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Q: QuestionCan you access third party apps on this device?

Asked 5 months ago by Isaiah.

• A:Answer You can access apps from the Google Play Store.

  Answered 5 months ago by PacspudVerified Purchase

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Q: QuestionDoes this have Android 12 or newer?

Asked 5 months ago by Vorpalking0403.

• A:Answer Android 14

  Answered 5 months ago by PacspudVerified Purchase

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Q: QuestionWill this work on an older model Samsung TV? It is not a Google tv

Asked 5 months ago by Awesome.

This question was asked about the related product: Google - TV Streamer 4K - Fast Streaming Device in 4K HDR - 32 GB of Storage - Porcelain

• A:Answer Yes. It just requires an HDMI input.

  Answered 5 months ago by PacspudVerified Purchase

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Q: QuestionCan GOOGLE TV support third party apps.

Asked 5 months ago by Blue.

This question was asked about the related product: Google - TV Streamer 4K - Fast Streaming Device in 4K HDR - 32 GB of Storage - Porcelain

• A:Answer Yes my other apps on the TV like Netflix and Paramount + are available

  Answered 4 months ago by AeaddsVerified Purchase

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