Questions & Answers

Name: Google - Wifi - Mesh Router (AC1200) - 1 pack - White
Brand: Google
SKU: 6427172
Price: 24.99 USD
Rating: 4.7 (685 reviews)

Google - Wifi - Mesh Router (AC1200) - 1 pack - White

Model:: GA02430-US; |
SKU:: 6427172

User rating, 4.7 out of 5 stars with 685 reviews.

Highly rated by customers for:

Clearance

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QuestionDo I need an internet provider to use this device on my home computer? Will this device provide internet access?
Asked 4 years ago by Grandma.
- Answer Yes. You still need to have an Internet Service Provider (ISP) and a modem to connect your Google Wifi to an internet connection. Google Wifi replaces your current router as the primary point, and connects directly to your modem with an Ethernet cable.
  Answered 4 years ago by Google Team
  Answer this question
QuestionWill this WFi unit function off my phone's hotspot connection feature to access the internet? Also, will it work with an Alexa unit? I want to use alexa/echo in a home with no internet connection.
Asked 4 years ago by DA.
- Answer I would think, but I haven't had a need for that setup. I would recommend that you try it, and if it doesn't work out, then I would return the unit, but it is great in my normal setup.
  Answered 4 years ago by Papa
  Answer this question
QuestionCan the Google Home app needed for this router be downloaded to a Google Chromebook laptop? I do not have a smart phone.
Asked 4 years ago by query.
- Answer No. The Google Home app can only be downloaded using a phone/tablet running Android 6.0 or later or iPhone/iPad with iOS 12.0 or later.
  Answered 4 years ago by Google Team
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Questioncan a nest wirelessly connect to another nest in the house and extend wifi and ethernet service in the house?
Asked 4 years ago by javier.
- Answer Yea it can. Buy the pointers sync them via the home app
  Answered 4 years ago by Kush
  Answer this question
QuestionThe 2016 Google WiFi model could mesh with the Google OnHub router. Can this 2020 Google WiFi do the same?
Asked 4 years ago by Anonymous.
- Answer The Google Wifi 2020 model has the same capabilities with the 2016 model, but with some minor design changes and improvement. Here are the details: - Google Wifi 2016 has a USB-C power jack while Google Wifi 2020 has a Barrel jack. - The Google "G" logo on Google Wifi 2020 point is engraved, not printed. - The Google Wifi 2020 is sustainably designed with 49% of device plastic part weight is made with recycled material.
  Answered 4 years ago by Google Team
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QuestionIf I get a new modem from the same internet service provider, can I simply connect my existing Google WiFi point, or is there some additional set up required?
Asked 4 years ago by Phil.
- Answer Having a new modem means having a new source of IP address for your internet connection. Since there's a change in source, you will need to factory reset the Google Wifi and re-setup. Here's a guide on how to factory reset: https://support.google.com/wifi/answer/6246619 Also, if your modem is a modem/router combo, we recommend putting it in Bridge mode or disable the Wi-Fi functionality to avoid double NAT related issues. You can learn more about Bridge Mode here: https://support.google.com/googlenest/answer/6240987
  Answered 4 years ago by Google Team
  Answer this question
QuestionWe bought this system and it has worked incredible. Only issue is occasionally it will switch over to the ATT network we have set up vs the google network and we lose or have a weak signal. what can we do to remove the ATT network as a choice?
Asked 4 years ago by Scott.
- Answer Having 2 routers that creates 2 separate networks is what we called double NAT which causes issue with your connection. We recommend putting your AT&T router in Bridge mode or disable the Wi-Fi functionality to avoid double NAT related issues. You can learn more about Bridge Mode here: https://support.google.com/googlenest/answer/6240987
  Answered 4 years ago by Google Team
  Answer this question
QuestionCan I mesh this one with the 2016 model I have?
Asked 4 years ago by Anonymous.
- Answer I did. I have the original system too. All the Google WiFi mesh points are compatible with either of the routers. Easy install.
  Answered 4 years ago by RickB
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QuestionI have a Google 3-Pack system in my home and would like to add a fourth puck to my shop. I have about 100 feet of cat-6 wire to the shop. Can I hard wire the fourth puck to the modem or another puck and it work.
Asked 4 years ago by Anonymous.
- Answer I would think so. I did the same thing but wirelessly. You need to have the goggle WiFi app and follow the instructions,,should be no problem. I have 5G all over the house now Good luck.
  Answered 4 years ago by Tonyg
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QuestionThe dog ate the plug-in cord. Seriously. Is there a replacement part I can order?
Asked 4 years ago by Rascal.
- Answer Please reach out to our support team for further help with the damaged power adapter for your Google Wifi here: https://support.google.com/wifi/gethelp
  Answered 4 years ago by Google Team
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QuestionWe live in rural area where our internet is satellite, will this product help boost the connection quality of our existing internet to my wireless computer ( FYI) I work from home and have trouble connecting to work server
Asked 4 years ago by JakeJake.
- Answer Google Wifi is a home mesh Wi-Fi system that replaces your traditional router and provides seamless, reliable Wi-Fi coverage throughout your home. Google Wifi can help distribute the full speed it receives from your modem. Keep in mind that the internet speed and reception depend on the modem and internet service provided by your Internet Service Provider (ISP).
  Answered 4 years ago by Google Team
  Answer this question
QuestionDo I have to have a internet provider
Asked 4 years ago by Shortstack.
- Answer Yes. Google Wifi works with most Internet Service Provider so you can choose your preferred ISP. Take a look at this link for the setup requirements and guide on how to setup: https://support.google.com/wifi/answer/7183148
  Answered 4 years ago by Google Team
  Answer this question
QuestionCan I put this in a unheated shed 40 feet from my house? Worried about the temperature dipping below freezing.Gets down to 15 to 20 degrees Fahrenheit at night.
Asked 4 years ago by Poppy.
- Answer Google Wifi is designed to work in ambient temperatures between 32° to 95° F (0° and 35° C), and should be stored between ambient temperatures of -4° and 140° F (-20° and 60° C). Do not leave your Google Wifi in places where the temperature may exceed 140° F (60° C). You can check this link for more details: https://support.google.com/wifi/answer/7450618
  Answered 4 years ago by Google Team
  Answer this question
QuestionWill the router connect to an existing network router switch to create a new network within an existing network. Thus having a dedicated subnetwork for video cameras scattered about the home.
Asked 4 years ago by darbonne.
- Answer Yes. However, this may cause Double NAT. Double NAT is a setup where both Google Wifi and your current router broadcast their own private networks which can cause connectivity issues when playing online games and doing port-forwarding. To avoid Double NAT, you can setup Google wifi as your primary Wi-Fi directly connected to your modem with an Ethernet cable. Then, put your current router in Bridge mode or disable the Wi-Fi functionality and use it as a downstream switch.
  Answered 4 years ago by Google Team
  Answer this question
QuestionCan I just purchase this without having a third party involved such as verizon, spectrum etc..? And it works just as good as their wifi?
Asked 4 years ago by Anonymous.
- Answer Absolutely, you can purchase this directly from the google store or do as i did and purchase this from best buy. Very simple setup and works better than most wifi's that i have used.
  Answered 4 years ago by MBurge1
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QuestionWill this work with Wow internet?
Asked 4 years ago by Amy.
- Answer YES! I have WOW (100 Mbps internet speed) 100 year old house with lath and plaster walls. Upgraded my system to Google mesh with 3 units and no longer have dead zones. Also own my own modem (Netgear 16 x 4 Doc sis 3.0) and WiFi distribution works great. The Google app helps me maintain great coverage and identifies WOW speed throughout the entire house, Needed WOW to set the modem up, but not the Google mesh system.
  Answered 4 years ago by Asquared
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QuestionI don't have internet only on my android phone will this give me wi fi service
Asked 4 years ago by shaheed.
- Answer if you have an internet provide at home and you connect this to the provider's modem, you can wifi in your phone
  Answered 4 years ago by Unknown
  Answer this question
QuestionWhere is the “+” that I am supposed to tap in the google home app to add the google router?
Asked 4 years ago by Mike.
- Answer When you open the google home app, look in the top left corner. Its a single plus sign. Once you push it, the add and manage menu will pop up. Then hit set up device.
  Answered 4 years ago by ELPResident
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QuestionHi , I am looking to see if this can pass through a firewall ? The reason I ask is because my bedroom use to be a garage and my cable company says the amazon stick wont connect with the wifi because of my firewall in the bedroom. I am looking to see if th
Asked 4 years ago by Amy.
- Answer Denser materials (e.g. metals, concrete, bricks) can slow your network speed or even completely block wireless signals from reaching certain parts of your home. We recommend placing them on the middle floor of your home and within a clear line of sight to your connected devices to get the best performance and signal coverage.
  Answered 4 years ago by Google Team
  Answer this question
QuestionSo do I have to get a provider before I buy this?
Asked 4 years ago by Ronnie.
- Answer Yes. Google Wifi requires an internet service, and you need a provider to get this. Take a look at this link for the setup requirements and guide on how to setup: https://support.google.com/wifi/answer/7183148
  Answered 4 years ago by Google Team
  Answer this question

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Questions & Answers

Google - Wifi - Mesh Router (AC1200) - 1 pack - White

Q: QuestionDo I need an internet provider to use this device on my home computer? Will this device provide internet access?

Q: QuestionWill this WFi unit function off my phone's hotspot connection feature to access the internet? Also, will it work with an Alexa unit? I want to use alexa/echo in a home with no internet connection.

Q: QuestionCan the Google Home app needed for this router be downloaded to a Google Chromebook laptop? I do not have a smart phone.

Q: Questioncan a nest wirelessly connect to another nest in the house and extend wifi and ethernet service in the house?

Q: QuestionThe 2016 Google WiFi model could mesh with the Google OnHub router. Can this 2020 Google WiFi do the same?

Q: QuestionIf I get a new modem from the same internet service provider, can I simply connect my existing Google WiFi point, or is there some additional set up required?

Q: QuestionWe bought this system and it has worked incredible. Only issue is occasionally it will switch over to the ATT network we have set up vs the google network and we lose or have a weak signal. what can we do to remove the ATT network as a choice?

Q: QuestionCan I mesh this one with the 2016 model I have?

Q: QuestionI have a Google 3-Pack system in my home and would like to add a fourth puck to my shop. I have about 100 feet of cat-6 wire to the shop. Can I hard wire the fourth puck to the modem or another puck and it work.

Q: QuestionThe dog ate the plug-in cord. Seriously. Is there a replacement part I can order?

Q: QuestionWe live in rural area where our internet is satellite, will this product help boost the connection quality of our existing internet to my wireless computer ( FYI) I work from home and have trouble connecting to work server

Q: QuestionDo I have to have a internet provider

Q: QuestionCan I put this in a unheated shed 40 feet from my house? Worried about the temperature dipping below freezing.Gets down to 15 to 20 degrees Fahrenheit at night.

Q: QuestionWill the router connect to an existing network router switch to create a new network within an existing network. Thus having a dedicated subnetwork for video cameras scattered about the home.

Q: QuestionCan I just purchase this without having a third party involved such as verizon, spectrum etc..? And it works just as good as their wifi?

Q: QuestionWill this work with Wow internet?

Q: QuestionI don't have internet only on my android phone will this give me wi fi service

Q: QuestionWhere is the “+” that I am supposed to tap in the google home app to add the google router?

Q: QuestionHi , I am looking to see if this can pass through a firewall ? The reason I ask is because my bedroom use to be a garage and my cable company says the amazon stick wont connect with the wifi because of my firewall in the bedroom. I am looking to see if th

Q: QuestionSo do I have to get a provider before I buy this?

Most-viewed items

QuestionDo I need an internet provider to use this device on my home computer? Will this device provide internet access?

QuestionWill this WFi unit function off my phone's hotspot connection feature to access the internet? Also, will it work with an Alexa unit? I want to use alexa/echo in a home with no internet connection.

QuestionCan the Google Home app needed for this router be downloaded to a Google Chromebook laptop? I do not have a smart phone.

Questioncan a nest wirelessly connect to another nest in the house and extend wifi and ethernet service in the house?

QuestionThe 2016 Google WiFi model could mesh with the Google OnHub router. Can this 2020 Google WiFi do the same?

QuestionIf I get a new modem from the same internet service provider, can I simply connect my existing Google WiFi point, or is there some additional set up required?

QuestionWe bought this system and it has worked incredible. Only issue is occasionally it will switch over to the ATT network we have set up vs the google network and we lose or have a weak signal. what can we do to remove the ATT network as a choice?

QuestionCan I mesh this one with the 2016 model I have?

QuestionI have a Google 3-Pack system in my home and would like to add a fourth puck to my shop. I have about 100 feet of cat-6 wire to the shop. Can I hard wire the fourth puck to the modem or another puck and it work.

QuestionThe dog ate the plug-in cord. Seriously. Is there a replacement part I can order?

QuestionWe live in rural area where our internet is satellite, will this product help boost the connection quality of our existing internet to my wireless computer ( FYI) I work from home and have trouble connecting to work server

QuestionDo I have to have a internet provider

QuestionCan I put this in a unheated shed 40 feet from my house? Worried about the temperature dipping below freezing.Gets down to 15 to 20 degrees Fahrenheit at night.

QuestionWill the router connect to an existing network router switch to create a new network within an existing network. Thus having a dedicated subnetwork for video cameras scattered about the home.

QuestionCan I just purchase this without having a third party involved such as verizon, spectrum etc..? And it works just as good as their wifi?

QuestionWill this work with Wow internet?

QuestionI don't have internet only on my android phone will this give me wi fi service

QuestionWhere is the “+” that I am supposed to tap in the google home app to add the google router?

QuestionHi , I am looking to see if this can pass through a firewall ? The reason I ask is because my bedroom use to be a garage and my cable company says the amazon stick wont connect with the wifi because of my firewall in the bedroom. I am looking to see if th

QuestionSo do I have to get a provider before I buy this?