Questions & Answers

Q: QuestionCan the LED strip light be used outdoors?

• A:Answer This LED strip light is designed for indoor use only.

Q: QuestionWhat is the length of the LED strip light?

• A:Answer The product length of the LED strip light is 25 feet.

Q: QuestionDoes the LED strip light have pre-programmed modes?

• A:Answer This LED strip light does have pre-programmed modes.

Q: QuestionWhat type of technology does the LED strip light use?

• A:Answer This LED strip light utilizes both Wi-Fi and Bluetooth technology for easy control and customization of colors and effects.

Q: QuestionWhat is the warranty on the LED strip light?

• A:Answer The manufacturer's warranty for both parts and labor on the LED strip light is one year.

Q: QuestionCan the strip go around corners? How much can the strip be bent? 45 degrees or 90 degrees?

Asked 2 weeks ago by Corners.

• A:Answer Thank you for your question.Please note that this product is not designed to form a 90-degree bend; it can only be bent into a larger, more gradual curve. We appreciate your understanding.

  Answered 1 week ago by Govee Official

  
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Q: QuestionHow many lumens does the white light produce?

Asked 1 month ago by DaveyJ.

• A:Answer Thank you for your question.The white light produces 52.66 lumens.

  Answered 1 month ago by Govee Official

  
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Q: QuestionHow long it the cord that powers the lights?

Asked 3 months ago by ThomasL.

• A:Answer Thank you for your question.The length of the power cord is around 1.5 meters.

  Answered 3 months ago by Govee Official

  
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Q: QuestionAre the light strips able to be cut shorter?

Asked 3 months ago by ThomasL.

• A:Answer Thank you for your question.The light can not be cut to shorter size.

  Answered 3 months ago by Govee Official

  
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Q: QuestionAre these cuttable?

Asked 5 months ago by Dakotah.

• A:Answer Thank you for your inquiry. Unfortunately, this product is not designed to be cut or trimmed.

  Answered 5 months ago by Govee Official

  
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Q: QuestionIf you only have an 18' area, are there cut points in the tape to cut off the rest so the excess is not just hanging there

Asked 7 months ago by KTAYLOR.

• A:Answer Thank you for your question.There is no cut points on the light.If you cut the excess, the light might not work properly.If you require a specific length, we recommend measuring the desired area and purchasing the appropriate size to ensure proper operation and avoid any potential issues.

  Answered 7 months ago by Govee Official

  
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Q: QuestionCan you cut off the extra?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for your question.It is not advised to cut the extra light, it would affect the light effect of the light.

  Answered 1 year ago by Govee Official

  
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Q: QuestionWill this link to other Govee lights I have in the same room if they aren't spliced together? I don't want the different lights being different colors

Asked 1 year ago by TopShelf99.

• A:Answer Yes, you can sync them in the app

  Answered 3 months ago by PDX777

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Q: QuestionIs there any splice kits available

Asked 1 year ago by Boomer.

• A:Answer Hello, thank you for your question.We do not sell any splice kits for the light.

  Answered 1 year ago by Govee Official

  
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