“1. If broken, can we order parts to repair it? 2. If your company ceases to exist or stops supporting this device, is there a GUARANTEE the supporting software WILL BE OR ALREADY IS open-sourced, or would it just “transform” into a $12-1600 paperweight?”
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Hello DIYfriendliness - Thank you for taking the time to voice your concerns! We would like to assure you that there is no need to worry about replacement parts as we do our best to keep parts readily available long after items have been discontinued/the warranty period is over. If you find that you have any other comments or concerns, please feel free to contact our customer support center at 1-888-909-6757 (1-888-90WORKS) and one of our representatives will be happy to assist you.
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