“How long should I wait to receive the download link. Purchased 28 hours ago, never received link. Was under the impression I would have link within an hour of purchase. Opened case last night, was told I would hear back in 24 hours. No luck.”
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got mine in less than 24 hours - check your spam folder
Sorry, there was a problem. Please try again later.Hello - You should have received an activation code via email when you purchased the software. If you have not received, I would recommend checking your junk/spam folders. If you are using gmail, depending on your settings, messages from retailers could be filtered to your 'promotions' folder as well. If you are still having trouble, you can reach out to our Client Services team at 1-800-HRBLOCK between the hours of 7am and 7pm CST.
Sorry, there was a problem. Please try again later.I receive link but error msg. said my computer had problem and could not download. Much later (days) my son who is much more techie than I found software was downloaded, but did not have the code (xxxx-xxxx) to use the software. So software is there, but no code. I have not pursued this with Best Buy. When I called about download they recommended I call HR Block. I did and they said to call vendor.
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