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Thank you for your question! An E1 error code means there could be an issue or short circuit of ambient temperature sensor. Remove the filter and check for any damage to the sensor. If the sensor appears to be OK, please contact our Customer Support line for further troubleshooting and/or possibly request service for the unit.1-877-337-3639 (8:00am-8:00pm EST) [email protected] Thank you, Haier America
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