“I know my computer has an issue with the hardware but I am unsure what needs to be replaced. Will an employee be able to find out what is wrong before the repair? I know that the repair parts are supplied by the customer.”
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Please take you laptop to the geek squad to be analyzed first for free. They will tell you what needs to be done. That's what I did and i ended up taking both of my laptops back to be fixed and now they are working fine.
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