“While trying to open the back cover to install a hdd in my laptop, one of the screws was really tight and wouldn't come out. The screw head's not able to grip the tool. Would the geek squad be able to pull it out by some other way and help replace my hdd?”

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• try this https://www.wikihow.com/Use-a-Rubber-Band-to-Unscrew-Stripped-Screws

  Answered by Anonymous 6 years ago

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• Thanks for your question, Chandra. We may be able to help remove the screw from your laptop, but we'd want to check the computer out first to be sure. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.

  Answered by GeekSquadSupport 6 years ago

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