Questions & Answers

Q: QuestionAre there safety certifications for this scooter?

This question was asked about the related product: HiBoy - U2 Electric Scooter with Seat w/  25 mi Max Operating Range & 20 mph Max Speed - White

• A:Answer Yes, this scooter has UL 2272 safety certifications.

Q: QuestionWhat kind of brakes does this scooter have?

• A:Answer This scooter has front drum brakes.

Q: QuestionWhat is the maximum operating range of this scooter?

• A:Answer The maximum operating range of this scooter is 25 miles.

Q: QuestionDoes this scooter meet UL safety standards?

• A:Answer Yes, this scooter meets and exceeds all UL safety standards.

Q: QuestionDoes this scooter have a foldable design?

This question was asked about the related product: HiBoy - U2 Electric Scooter with Seat w/  25 mi Max Operating Range & 20 mph Max Speed - White

• A:Answer Yes, this scooter features a foldable design.

Q: QuestionAre there lights included with this electric scooter?

• A:Answer Yes, this scooter includes integrated headlight.

Q: QuestionIs there a headlight included with this scooter?

This question was asked about the related product: HiBoy - U2 Electric Scooter with Seat w/  25 mi Max Operating Range & 20 mph Max Speed - White

• A:Answer Yes, this scooter includes an integrated LED headlight.

Q: QuestionWhat is the maximum speed of this electric scooter?

This question was asked about the related product: HiBoy - U2 Electric Scooter with Seat w/  25 mi Max Operating Range & 20 mph Max Speed - White

• A:Answer The maximum speed of this electric scooter is 20 miles per hour.

Q: QuestionDoes this electric scooter have a suspension?

This question was asked about the related product: HiBoy - U2 Electric Scooter with Seat w/  25 mi Max Operating Range & 20 mph Max Speed - White

• A:Answer Yes, this scooter is equipped with dual suspension.

Q: QuestionWhat is the maximum speed this scooter can reach?

• A:Answer The scooter can reach a maximum speed of 20 miles per hour.

Q: QuestionIs the battery removable from the scooter?

• A:Answer No, the battery is not removable.

Q: QuestionIs the battery charger included with the scooter?

This question was asked about the related product: HiBoy - U2 Electric Scooter with Seat w/  25 mi Max Operating Range & 20 mph Max Speed - White

• A:Answer Yes, the battery charger is included with this scooter.

Q: QuestionWhat is the maximum operating range for this scooter?

This question was asked about the related product: HiBoy - U2 Electric Scooter with Seat w/  25 mi Max Operating Range & 20 mph Max Speed - White

• A:Answer The maximum operating range for this scooter is 25 miles.

Q: QuestionThe tire diameter is 14" - what is the tire width if you have to replace one of the tubes?

Asked 9 months ago by WillyWonka.

This question was asked about the related product: HiBoy - U2 Electric Scooter with Seat w/  25 mi Max Operating Range & 20 mph Max Speed - White

• A:Answer Our rear tube blew almost immediately. I put a 14-2.10x2.50 tube in it that seems to be working. Pull both rear axle nuts and a retaining washer on each side. You will be able to drop the wheel down like a bicycle once you disconnect the rear brake. There is a round cover you remove 2 screws and pull that cover out. Once that is done you can get the tube out from the rear brake side.

  Answered 8 months ago by JoshCanada

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow do you get the back tire off mine flat

Asked 3 weeks ago by Banna.

Q: Questioncan i pick this up already assembled?

Asked 1 month ago by jberg.

Q: QuestionFront axel comes with spacers not shown in directions ? Directions are not clear in what order they go on? Any help ?

Asked 3 months ago by Gobb.

Q: QuestionOnce the battery loses its ability to hold a charge, what do we do?

Asked 3 months ago by Leonard.

• A:Answer Hi! If you experience any issues with your product, please feel free to contact Hiboy customer support directly. In most cases, if a problem occurs within the warranty period, we will provide a free replacement for the relevant parts or offer other appropriate solutions based on the situation. Even after the warranty period, our support team will still be happy to provide guidance and assistance. We highly value our customers’ experience and stand behind our products. [From: Hiboy Support Team | Email: [email protected]]

  Answered 3 months ago by Hiboy Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow can I make my scooter go a lot faster then 20 mph

Asked 4 months ago by Anonymous.

• A:Answer For safety reasons, your scooter is designed to have a maximum speed of 20 mph. It is not possible to increase this speed. We appreciate your understanding and hope you enjoy a safe riding experience. [From: Hiboy Support Team | Email: [email protected]]

  Answered 3 months ago by Hiboy Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question