Questions & Answers

Q: QuestionDoes this TV have built-in speakers?

• A:Answer Yes, this TV has built-in speakers with a 50-watt output.

Q: QuestionWhat is Game Mode Pro?

• A:Answer Game Mode Pro is a feature with a Variable Refresh Rate of 48Hz to 144Hz for a smooth, lag-free playing experience.

Q: QuestionHow does the Mini-LED technology improve the picture quality?

• A:Answer The Mini-LED technology with Full Array Local Dimming creates deeper shadows and brighter highlights, while virtually eliminating halos, improving the contrast and realism of the picture.

Q: QuestionDoes the TV include Dolby Vision?

• A:Answer Yes, the TV supports Dolby Vision HDR which enhances picture detail.

Q: QuestionWhat is the resolution of this Hisense TV?

• A:Answer This Hisense TV has a 4K Ultra HD (2160p) resolution.

Q: QuestionWhat is the refresh rate of this Hisense TV?

• A:Answer The Hisense TV has a native 144Hz refresh rate with AI Smooth Motion.

Q: Questionis there a recommendation for mounting on the wall? type of recommended wall bracket?

Asked 1 month ago by Hankie.

• A:Answer Hi Hankie! This TV is compatible with 800x 400 standard VESA pattern wall mounts with size M6 screws.

  Answered 1 month ago by HisenseProductExpert

  
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Q: QuestionWhat is max refresh rate at 1080p, i know some do 240hz at 1080p

Asked 2 months ago by Jacklynn.

• A:Answer Hi Jacklynn, Thank you for your interest in the Hisense 100QD7QF. The TV has a 144Hz refresh rate. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 2 months ago by HisenseProductExpert

  
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Q: QuestionDoes this tv have a matte or gloss screen?

Asked 2 months ago by Rogerstk.

• A:Answer Matte

  Answered 1 month ago by TimCVerified Purchase

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Q: QuestionTv keeps freezing, I had geek squad install. What is warranty contact for issues. I bought December 19, 2025. What causes this issue? I uploaded video, take a look.

Asked 2 months ago by Jaida.

• A:Answer Hi Jaida, thank you for choosing the Hisense 100QD7QF and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

  Answered 2 months ago by HisenseProductExpert

  
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Q: QuestionI know this tv isn't a square. What's the actual height. All your information is wrong.

Asked 3 months ago by StillHarlemShaking.

• A:Answer Pretty tall. That's my 4'9" 9 yr old son in front of the box.

  Answered 1 month ago by TimCVerified Purchase

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Q: QuestionWhy i cannot set the aspect ratio? Firetv is hiding all controls. Too frustating

Asked 3 months ago by Nilay.

• A:Answer Hi Nilay, thank you for your interest in the Hisense 100QD7QF. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 3 months ago by HisenseProductExpert

  
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Q: QuestionHOW DO I KNOW WHICH WALL MOUNT TO BUY WITH THIS T V

Asked 5 months ago by GARYG.

• A:Answer Just make sure you get one that will hold enough weight

  Answered 5 months ago by PorkystvVerified Purchase

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Q: QuestionHow much space is on its Fire TV OS?

Asked 5 months ago by W.

• A:Answer Hi W, thank you for your interest in the Hisense 100QD7QF. The TV comes with 16 GB of internal ROM. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

  Answered 4 months ago by HisenseProductExpert

  
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Q: QuestionOn the Hisense 100 in q mini LED 7 TV, does it support IMAX

Asked 6 months ago by Martin.

• A:Answer Hi Martin, thank you for your interest in the Hisense 100QD7QF. No, the TV does not support IMAX. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 5 months ago by HisenseProductExpert

  
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Q: QuestionWhat is the VESA hole spacing?

Asked 6 months ago by Anonymous.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 100QD7QF. Any wall mount that conforms to the 800 x 400 VESA stand pattern will work with this TV. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 6 months ago by HisenseProductExpert

  
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Q: QuestionDoes this have ATSC 3.0?

Asked 6 months ago by wifiguy.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 100QD7QF. This unit supports ATSC. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 6 months ago by HisenseProductExpert

  
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Q: QuestionWill this tv be discounted on Black Friday

Asked 6 months ago by Jadin.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 100QD7QF. We recommend reaching out to BestBuy. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 6 months ago by HisenseProductExpert

  
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Q: Questioncan you adjust the width of the legs?

Asked 8 months ago by tommy.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 100QD7QF. The TV stand width of this unit is 68.3×18.9 inches. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 8 months ago by HisenseProductExpert

  
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