“The remote can not change the channels. Everything else on the remote works but channel up/down does nothing. Is it a TV problem or a remote problem?”
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not sure why? mine works. is probably the remote. try going to the store when they reopen or see if you get one on Amazon.
Sorry, there was a problem. Please try again later.Hello Hisense Customer, Thank you for your interest in the Hisense 32H5590F and for taking the time to provide us with a feedback. We're so sorry that you are experiencing this issue with your television remote is not changing the channels. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
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