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  • QuestionCan I use Bose Sony or Samsung rear speakers with the Hisense sound bar instead of the Hisense ones?

    Asked by Bob.

    • Answer Hi Bob, thank you for your interest in the Hisense AX5125H. You can use the other rear speakers mentioned with the Hisense ones. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

      Answered by HisenseProductExpert

  • QuestionCan the LED status display be completely dimmed or turned off?

    Asked by BradB.

    • Answer Hi BradB, thank you for your interests in the Hisense AX5125H. No, the LED light cannot be dimmed or turned off. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

      Answered by HisenseProductExpert

  • QuestionDoes this sound system work with Alexa, Google assistant and Siri?

    Asked by Anonymous.

    • Answer Read the description

      Answered by TheManTheLegend

  • QuestionWhat are the specs of the Subwoofer? What is the difference between this soundbar system and the Hisense U5120GW+?

    Asked by James.

    • Answer Hi James, thank you for your interest in the Hisense AX5125H. The Hisense AX5125H Soundbar is fully compatible with any Roku TV through the HDMI (eARC) connection. You can even use the Roku TV remote to control both the TV and soundbar for easier setup and better navigation experience. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

      Answered by HisenseProductExpert

  • QuestionIs Hi-Concerto available on int'l models only and when will it be available in US?

    Asked by Bww2015.

    • Answer I returned this soundbar unit because Hi-Concerto didn't work on the U7N that I have. Hisense customer support is nearly useless. I reached out over the phone and via email. The only response I got from email was someone randomly asking me what country I was from and the phone call got a 17-second voicemail 3 days later with a rep saying "Sorry the feature is not yet available and we don't know when it will be. Thank you for being a Hisense customer." So to answer your question, it doesn't work in America on the 85U7N. With that being said, it has amazing clarity and immersive atmos. Immersive is so overused in this segment but it does hold up well in that area. However, the bass is near nonexistent, at least for the layout of the room I had it in and since Hi-Concerto didn't work either, I really saw no purpose in keeping it. I ended up getting the Vizio P514A-H6 and love it so far. not as immersive during dialogue but very bass heavy and makes the action scenes really pop off the screen.

      Answered by TheManTheLegend

  • QuestionCan the bar, subwoffer, and satellite volume be controlled independently?

    Asked by mlm.

    • Answer No. Very basic volume control.

      Answered by TheManTheLegend

  • QuestionHow can I turn off the start up sound on my sound bar?

    Asked by Blackspartacus.

    • Answer Power on sound bar. Go to menu. Press play/pause button 8 times to get to Beep (on/off) Press volume up to set Beep to off. Press play/pause to set to off.

      Answered by Anonymous