Questions & Answers

Q: QuestionDoes this t.v. have a USB port and if so, how many? Thank you.

Asked 8 years ago by Squid.

• A:Answer This product has one USB port.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionCan this tv be connected to comcast?

Asked 7 years ago by Chris.

• A:Answer Yes. It has built in WiFi so as long as you have a router and your WiFi signal is broadcasted, you'll be able to connect to comcast, att, or any internet service provider. I didn't see an ethernet port to connect it to a network, so it's WiFi only if you want to go online and stream netflix, youtube, etc.

  Answered 7 years ago by hoaaron9Verified Purchase

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Q: QuestionWhat is the distance needed for the legs on a stand?

Asked 8 years ago by Sean.

• A:Answer The stand for this television has a footprint of 35.5 × 10.6 inches. If you have any additional questions, please call us at 1-888-935-8880.

  Answered 8 years ago by HisenseProductExpert

  
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Q: QuestionConcerning the legs.....are they fixed in one spot or are there multiple mounting positions?

Asked 8 years ago by dennis.

• A:Answer They are fixed in one spot.

  Answered 8 years ago by avgcustomerVerified Purchase

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Q: QuestionI'm trying to replace a 2 yr old 55in Vizio smart tv, because the TV is on with sound but screen is black. Are there any black screen problems with this TV, before I get another lemon?

Asked 7 years ago by CHRISBALL777.

• A:Answer There are no black screen problems and i thought i was getting a greeeat t.v. based on the reviews but mines never worked I'm so disappointed and it's going back to bestbuy.

  Answered 7 years ago by KayBVerified Purchase

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Q: QuestionHow is the sound quality???

Asked 8 years ago by Samd209.

• A:Answer My answer may be a little skewed as this is not my main tv. I actually bought it to be used as my outside patio tv and the sound quality serves me well. While I cannot give direction on how it may sound inside of walls, I can say that I’m pleased.

  Answered 8 years ago by Rody69Verified Purchase

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Q: QuestionDoes this tv support the Xfinity app.

Asked 8 years ago by Eric.

• A:Answer This television comes pre-loaded with Netflix, Amazon Instant Video, Vudu, YouTube, Opera Web Browser, and the Opera TV Store. You can download additional applications from the Opera TV Store. If you have any additional questions, please call us at 1-888-935-8880.

  Answered 8 years ago by HisenseProductExpert

  
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Q: QuestionI would like to know if this tv works with mobile device like if i turn on my mobile hotspot from my phone can i stream Netflix or do i have to purchase he internet

Asked 7 years ago by Missy.

• A:Answer I have a Samsung Note and it works with my phone I can cast straight to the TV without any special app. You just need to be on the network and select the TV as a device to view on and bam it plays.

  Answered 7 years ago by KayFamVerified Purchase

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Q: QuestionDoes this TV have a DLP bulb that would need to be replaced?

Asked 8 years ago by Slm64.

• A:Answer No.

  Answered 8 years ago by Dubalow7Verified Purchase

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Q: QuestionCan this television be mounted on the wall?

Asked 8 years ago by Pink.

• A:Answer I did not mount it on a wall. However, the instructions clearly state the TV can be mounted on a wall with a third party bracket. The mounting plate is not included with the TV. I hope this is helpful. The TV picture is very clear and the colors are vivid.

  Answered 8 years ago by goodguyVerified Purchase

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Q: QuestionCan this TV run looped videos from the USB port?

Asked 8 years ago by Chris.

• A:Answer Yes, this television can play videos via USB on repeat. If you have any additional questions, please call us at 1-888-935-8880.

  Answered 8 years ago by HisenseProductExpert

  
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Q: QuestionWill this TV also work run through a Satellite box? Or is it just for using with Ruku or through the smart TV functions?

Asked 8 years ago by Anonymous.

• A:Answer Yes you can and gaming systems. It was easy to hook up

  Answered 8 years ago by WismomVerified Purchase

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Q: QuestionI have xfinity provider and want to know if it supports my apps (Netflix, Pandora, YouTube etc.)? Is there any other important info I need to know to get the most out of my purchase, how many ports do I need to play Xbox etc?

Asked 8 years ago by ccryder.

• A:Answer It plays my Xbox only needs one hdmi for it. You can play Netflix, amazon video, google play, iHeartRadio, Fandango now, Hulu, Crackle, sling, pandora, hbo now, YouTube and other apps. It has 1hdmi port, and the remote is a roku remote so if it gets lost I don’t know if I need to replace it with the same one or if I can use a universal remote. Not sure about that though. I added pics of the back of the tv if it helps.

  Answered 7 years ago by MyexperienceVerified Purchase

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Q: QuestionI would like to get an emty shipping box for this tv?

Asked 3 years ago by Anonymous.

Q: QuestionDoes this tv come with the spectrum app

Asked 7 years ago by Anonymous.

• A:Answer no it doesn't but u can download it very easily

  Answered 6 years ago by joeyVerified Purchase

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Q: QuestionDoes this particular TV have the option of watching YouTube as well as Amazon Prime Movies & TV Season Series? We’re Amazon Prime Members, and we watch Amazon Prime Movies & TV Season Series on our iPhones. Sure would be nice to watch on a TV.

Asked 7 years ago by InquiringMinds.

• A:Answer Yes you have the option to watch YouTube

  Answered 6 years ago by TemptingVerified Purchase

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Q: Questionwhere can I buy a exact replacement remote for this tv

Asked 7 years ago by Anonymous.

• A:Answer Please call us at 1-888-935-8880 to inquire about part orders.

  Answered 7 years ago by HisenseProductExpert

  
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Q: QuestionHow can you control the volume and flip through channels without the remote?

Asked 7 years ago by Nyj.

• A:Answer You can't. You have to use the remote that comes with the tv.

  Answered 7 years ago by BubbaVerified Purchase

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Q: QuestionCan I hook up an antenna with this tv?

Asked 7 years ago by Marshal.

• A:Answer Yes

  Answered 7 years ago by THATFVerified Purchase

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