Questions & Answers

Q: QuestionI have xfinity, will I be able to use the xfinity remote/ xfinity voice command option with this TV? Thank you

Asked 5 years ago by Tina.

• A:Answer Yes, I just set up this tv that you are considering. To get the Xfinity (which I have), you only switch the input but from input 1 to input 2, and your Xfinity should be available.

  Answered 5 years ago by LloydVerified Purchase

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Q: QuestionWill this tv work with the Dish Anywhere app

Asked 5 years ago by Bob.

• A:Answer Hello Bob, Thank you for your interest in the 50H8G. Yes the Dish Anywhere app is available on this television. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionCan't seem to access 4k on the home app page..Is it available on it?

Asked 5 years ago by dday07.

• A:Answer Hello Hisense Customer, Thank you for your interest in the 50H8G. We are not clear on what you are asking. Please contact our customer support team so we can get a better understanding and give a proper answer to your question. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionWhat are the physical measurements Would a Sonos beam fit between the legs of the tv

Asked 5 years ago by JeanneP.

• A:Answer Hello Jeanne, Thank you for your interest in the Hisense 50H8G. The TV Stand Width is 38.7×9.5 inches. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionIS BLUETOOTH BUILD IN ? ND WHO Hinse?

Asked 5 years ago by FLLJM.

• A:Answer Hello Hisense Customer, Thank you for your interest in the 50H8G. Yes the television does have Bluetooth built in. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionWhat is the warranty on this Hisense H8G 50' Some say is one year,some say 2..

Asked 5 years ago by Blito.

• A:Answer One year manufacturer’s warranty. IMO this TV is inexpensive enough for you to buy at least the 2 year Best Buy warranty with it.

  Answered 5 years ago by GWizz2020

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Q: Questionis there a earc hdmi and vrr for gameing on PS5

Asked 5 years ago by mepap64.

• A:Answer Hello Hisense Customer, Thank you for your interest in the 50H8G. No the television does not support eARC or VRR. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionDoes this tv have YouTube tv app? Or is it just the YouTube app?

Asked 5 years ago by Dave.

• A:Answer Hello Dave, Thank you for your interest in the 50H8G. You are able to get the YouTube TV app on this television. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionCan we use our NJ tax Exempt number?

Asked 5 years ago by Anawim.

Q: QuestionI love the TV, but I bought a Samsung Soundbar and connected it using a digital optical cable. The problem is that the soundbar will turn off automatically after a few minutes. Is there a setting on the TV that would prevent this ?

Asked 5 years ago by JK22.

• A:Answer Hello Hisense Customer, Thank you for your interest in the 50H8G. The television is not able to control the power to your soundbar when connected via digital optical connection. We would recommend that you reach out to Samsung for better assistance. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionHow do I/ get Amazon Prime on this TV? I searched for the app and it isn't available.

Asked 5 years ago by Terri.

• A:Answer The app was already loaded onto mine out of the box but try looking for it under Prime Video.

  Answered 5 years ago by Stormi

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Q: QuestionWill this play on iPod pro

Asked 5 years ago by Jeff.

• A:Answer Hello Jeff, Thank you for your interest in the 50H8G. The unit has chromecast built in and as such you would be able to play from supported apps. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionHow is the sound quality on this model? Is it okay for people with hearing loss/impaired? Would you suggest a sound bar with this model? Thanks.

Asked 5 years ago by LittleBrownJug.

• A:Answer Sound is great, I was surprised by how loud it is.

  Answered 5 years ago by Soaran

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Q: QuestionAre Netflix, Hulu and Amazon prime available on this tv?

Asked 5 years ago by Alleymcdeal.

• A:Answer I have Netflix in mine and I’m sure you can download other apps since it has google playstore.

  Answered 5 years ago by Emab

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Q: QuestionWill this TV allow me to download the Apple TV app or am I forced to use the Apple box that plugs into an HDMI port? If using the box is necessary, will the TV accept the Apple 4K version, of the box?

Asked 5 years ago by ChuckP.

• A:Answer Hello Chuck, Thank you for your interest in the 50H8G. Unfortunately the television does not support the Apple TV app so you would need to connect the device via HDMI and yes the television will accept the 4K version. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionDoes this tv have web access and does it have flash memory to stream videos?

Asked 5 years ago by Jake.

• A:Answer Hello Jake, Thank you for your interest in the 50H8G. Unfortunately the television does not have flash memory to stream videos. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: Question2.1 hdmi ?

Asked 5 years ago by Tony.

• A:Answer HDMI 2.0

  Answered 5 years ago by DDAY07

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Q: QuestionWill this T.V. fit on a stand that is 43 inches long?

Asked 5 years ago by Sue21.

• A:Answer Hello Hisense Customer, Thank you for your interest in the 50H8G. The stand width of this unit is 38.7×9.5 in so you would be able to fit it on your 43" stand. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionHow far apart are the legs for the stand on the Hisense h8g? Thank you.

Asked 5 years ago by Tlws.

• A:Answer Hello Hisense Customer, Thank you for your interest in the 50H8G. The stand width on this unit is 38.7×9.5 in. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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