Questions & Answers
- Model:
- 50R7E
- |
- SKU:
- 6221029
Q: QuestionIs there a port to connect a laptop to the tv so I can play something through my computer?
Asked by Brooke.
- A:Answer Hello Brooke, Thank you for your interest in the 50R7E. Yes you are able to connect your computer to the unit using one of the HDMI ports on the back of the unit. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionWill this work with a Time Warner cable box?
Asked by marinemike.
- A:Answer Thank you for your interest in the 50R7E. You are able to connect any cable box or other device to this television using one of the HDMI ports or the AV connection. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionCan this TV be used vertically with a split screen for two videos?
Asked by rjlange.
- A:Answer Thank you for your interest in the 50R7E. You are able to however this is dependent on the source that you have connected. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionWhat is the refresh rate?
Asked by Lonnie.
- A:Answer Hello Loonie, Thank you for your interest in the 50R7E. The refresh rate on this television is 60 and has a motion rate of 120. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionCan I build a video wall with 4 or 6 Hisense 50 panels, what type of wall mount, there is nothing on back panel. Thanks
Asked by Lutsmusic.
- A:Answer Thank you for your interest in Hisense USA, Yes you are able to build a video wall with the unit. The 50R7E has a VESA Pattern of 200x200 and as such can be mounted with a wall mount that supports this VESA Pattern. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionWhat is the Leg Spacing measurements for this TV? and The 55" model Thank You !
Asked by Norm.
- A:Answer Thank you for your interest in the Hisense 50R7E, the measurement for the stand leg spacing is 38.6" x 9.7" for the 50" series and for the 55" its 41.1"x 10.6". Thank you for your interest in Hisense USA if you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionWhat size/type of screw does the leg stand need? (Example M6 1.0 x 12)
Asked by eschlump.
- A:Answer Thank you for your interest in the 50R7E. The screw size for the stand is ST4x25C. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionCan you have one person on headphones and at the same time have another person listening to the tv.
Asked by DesertDori.
- A:Answer Thank you for your interest in Hisense USA. No you would not be able to use both the TV speakers and headphones at the same time as when you connect the headphones this will automatically disable the TV speakers. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionHow do you get the software to upgrade. I can't see the picture with the notification to upgrade but can not get it to do anything .
Asked by Sassy.
- A:Answer Sassy, Please try unplugging the TV from the wall and back in hopefully to allow the TV to start the update. If this does not resolve the issue please give us a call at 1-888-935-8880.
Answered by HisenseProductExpert

Q: Questionwhat year model is TV please inform thank u
Asked by Shahduma.
- A:Answer This Television was manufactured in 2019, and offers the Roku Operating system that includes great apps such as Netflix, Disney Plus, and 1000's more in the Roku app store. Thank you for your interest in Hisense USA and If you have any other questions give us a call at 1-888-935-8880.
Answered by HisenseProductExpert

Q: QuestionWhat’s the importance of a sound bar ?
Asked by Becky.
- A:Answer Quality of sound respectable from the TV but I did add a soundbar to boost the sound quality. Like it with the soundbar much better. Recommend adding one.
Answered by HorseHappy
Q: Questionrefresh rate? cant find it anywhere
Asked by joseppi.
- A:Answer This TV has a 60Hz refresh rate.
Answered by CommunityAnswer
Q: QuestionIs this tv bluetooth enabled? We are looking for a TV that we can connect a set of wireless headphones to. Thank you
Asked by Bobo.
- A:Answer No, this TV is not Bluetooth enabled.
Answered by CommunityAnswer
Q: QuestionCan I download cox contour app on this tv?Is it watchable?
Asked by Kells.
- A:Answer Hello Kells! It appears that the Cox Contour App is only available for mobile devices and via browser. Here is a quote from the support team at COX from their webpage: https://forums.cox.com/forum_home/internet_forum/f/internet-forum/21988/on-a-roku-how-do-i-stream-cox-channels-i-pay-for "Roku features a full line-up of cable channel content you can access using your Cox account credentials. At this time, the Contour App is not available for Roku. Cox product managers are investigating compatibility constraints in the hopes that we can bring the Contour App to third-party devices like Roku in the future."
Answered by HisenseProductExpert

Q: QuestionWhat is the measurement in the gap between the stands?Thanks
Asked by Frank.
- A:Answer Hello and thank you for your interest in the Hisense 50R7. The dimensions of the actual stand are 38.6” × 9.6”
Answered by HisenseProductExpert

Q: QuestionDose it have sound around ?
Asked by jajc.
- A:Answer Hello and thank you for your interest in the Hisense 50R7! The TV is equipped with 2 speakers already, but you can connect to it to a surround sound system if you would like to.
Answered by HisenseProductExpert

Q: QuestionIs this TV Prop 65 compliant
Asked by StephSteph.
- A:Answer Yes, this 50" R7 and all Hisense TVs are complaint with all US and California guidelines including Prop 65.
Answered by HisenseProductExpert

Q: QuestionDoes thies tv have a way to default to the cable box option when first powered on? Usually cable is our first option iand then streaming if there is nothing good on.
Asked by Elbeck.
- A:Answer Yes it does have an option to default to cable fisrt
Answered by Firsttimebuilder
Q: QuestionAm I able to connect my old DVD player to this tv?
Asked by Njob.
- A:Answer Hello, and thank you for your interest in the Hisense 50R7E! Yes, this TV has both HDMI, and A/V connections making most, if not all, DVD players compatible with out TV!
Answered by HisenseProductExpert

Q: QuestionBought this tv and missing the screws for the stand. What size screws do I need?
Asked by Jmurr.
- A:Answer That's not good. Let's get you sorted. Please give us a call Call us at 1-888-935-8880 so they can get you what you need!
Answered by HisenseProductExpert

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