Questions & Answers
- Model:
- 55H6570G
- |
- SKU:
- 6402782
Q: QuestionCan you connect this tv to 220V?
Asked by Anonymous.
- A:Answer According to the owners manual this model is only compatible with 120 Volts A/C.
Answered by Alan
Q: Questioncan i download google play on this? on download the app?
Asked by dwade.
- A:Answer Hello Dwade, Thank you for your in the 55H6570G. This is a Android television and as such comes with Google Play. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionIs it possible to turn the WiFi off and make it a "dumb TV"? I am very happy with my Roku device and would like to use it to select content providers.
Asked by Joel.
- A:Answer Hello Joel, Thank you for your interest in the 55H6570G. No you are not able to turn off the WiFi however you can use the television without connecting to the internet so it would be a "dumb TV". If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionThis TV is hooked up but there is no sound why?
Asked by Art.
- A:Answer Hello Art, Thank you for your interest in the 55H6570G. We're sorry to hear that you are not getting any sound on the unit. Not to worry we will be more than happy to assist however there are a few variables we would like to understand before offering a solution. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution. We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: Questioncan apps be downloaded from the apple store as well as google play?
Asked by KM.
- A:Answer Hello KM, Thank you for your interest in the 55H6570G. This is a Android television and as such you are only able to download app from the Google Play store. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionHow do you change video resolution to 1080i? Im using hulu app and it dont look hd
Asked by How.
- A:Answer Hello Hisense Customer, Thank you for your interest in the 55H6570G. The resolution is automatically determined by the bandwidth available from your internet service provider. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionThe audio on my Hisense H65 50 inch is 5 days old and I cannot figure out why the audio volume goes up and down automatically. Text appears on the upper right hand corner with different genre titles. Please help.
Asked by Ed.
- A:Answer Hello Ed, Thank you for your interest in the 55H6570G. We're sorry to hear that you are having an issue with the inconsistent volume on your unit. Not to worry we will be more than happy to assist. With this particular question there are a few of variables we would like to understand before offering a solution. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution. We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionCan you mount this TV on a wall
Asked by Michelle.
- A:Answer Yes. I have mine on the wall. The same wall mount I used for an LG and a Panasonic
Answered by BossHogg
Q: QuestionHello, Does this have an HDMI Audio Return Channel? It is not really giving a yes/no on the site. I have a soundbar that my current tv is hooked up to, and would like an ARC channel on my new tv.
Asked by bdw330.
- A:Answer Hello Hisense Customer, Thank you for your interest in the 55H6570G. Yes the television does support HDMI ARC. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionWhat are the recommended settings to get the best picture with this TV.
Asked by RC.
- A:Answer Hello RC, Thank you for your interest in the 55H6570G. Each person is different and as such there is not one settings that would be best for everyone as such you would need to adjust the settings to suit your liking. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: Questioncan you use Alexa?
Asked by tvlovers.
- A:Answer Yes, our son even uses Alexa in place of the remote to turn the tv on/off and play his shows.
Answered by InRTPNC
Q: QuestionDoes this tv have audio visual inputs like my older hisense 42? Specifically the RCA cable kind of red, white, yellow?
Asked by JP.
- A:Answer I was told in the store that it did not have the RCA Jack's, but when I got the TV unboxed, the RCA connections were there. Red, white and yellow
Answered by Norm
Q: Questionwoil it work with my dish network remote. last tv i purchased was not compatible thganks
Asked by twarb.
- A:Answer Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G. Yes Dish is one of the compatible cable provider which allows you to sync their remotes with ours. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionCan I cast my phone to the tv?
Asked by Chuy88.
- A:Answer Hello Chuy, Thank you for your interest in the Hisense 55H6570G. Yes you can cast from your phone to the TV. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionCan you download YouTube tv app to tv
Asked by Anonymous.
- A:Answer Yes you can, android tv has all the apps you need.
Answered by Adrian
Q: QuestionWhat are the actual length of the feet/stand? Will my 11 inch wide mantle be able to hold this tv?
Asked by JCB.
- A:Answer Hello JCB, Thank you for your interest in the 55H6570G. The stand width of this unit is 40.1×8.9 in. I hope you find this information helpful. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionDo any of the HDMI inputs support Audio Return Channel (ARC)?
Asked by SeanT.
- A:Answer Hello Sean, Thank you for your interest in the 55H6570G. Yes the HDMI 1 port does support ARC. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionCan you get the "home zone smart app " for this tv?
Asked by Timo.
- A:Answer Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G. Regrettable this app is not supported, once you are not able to locate the app in the google play store it is not available for download. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionDoes the TV support closed captioning?
Asked by Jay.
- A:Answer Hello Jay, Thank you for your interest in the Hisense 55H6570G. Yes this television has the closed captioning. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionNever heard of this brand. What are warranty information. Where is it made. Who makes it? Larger company or new company? Parent company? Picture quality?
Asked by Mark.
- A:Answer Hello Mark, Thank you for your interest in Hisense USA. Hisense is who makes Hisense! Hisense USA offers a 1 year warranty on all of our TV's from 32 inch all the way up to 75! Hisense USA has been an established company starting in 1969 and is proud to be one of the top 5 TV manufacturers year to date. We are proud to offer a great picture quality at an affordable price as mentioned on rtings.com. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

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