“When I first set up my TV with an optical cable to connect my soundbar, the remote control for the TV controlled the volume on the soundbar. After a few days, this inexplicably stopped working. How do I get this back?”
Answer This Question
1-2 of 2 Answers
I have the same issue/question so I am piggy backing on this.
Sorry, there was a problem. Please try again later.Hello Hisense Customer, Thank you for your interest in the 55H6510G. You are only able to use your TV remote to control your sound bar when connected via HDMI ARC. We apologize for the misunderstanding and inconvenience caused. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Sorry, there was a problem. Please try again later.