“I have owned this TV for 6 days. During the first 6 days, I have had to unplug and reset the TV twice. Is this typical for this TV? The first time the wifi would not connect, and the 2nd time, the Netflix kept freezing. Wondering if it's a bad TV.”
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I had similar issues their tech support had me do a factory reset. Of which I have has to do a few times. Since 5/2 when I got my tv
Sorry, there was a problem. Please try again later.Hello Hisense Customer, Thank you for your interest in the 55H6570F. We're sorry to hear that you've had to unplug the unit twice this is definitely not typical with our units. Please perform a factory reset on the unit. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
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