“I just purchased 55 inch model U7K from Best Buy. The keys on the Remote do not light up when touched. I saw a review video of this model on YouTube showing the keys lighting up when remote is in use. Is my remote defective?”
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1-4 of 4 Answers
That's for the sizes 65" up. I got the 55" as well and the remote didn't light up.
Sorry, there was a problem. Please try again later.My remote does not light up
Sorry, there was a problem. Please try again later.I have the exact size and model that you do. My remote lights up, but only certain keys and quite dimly. You really need to be in a dark room to notice it.
Sorry, there was a problem. Please try again later.Hi Hisense Customer, thank you for your interest in the Hisense 55U7K. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. So, we can assist with your query. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
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