Questions & Answers

Q: QuestionWhich HDR formats does this Hisense TV support?

• A:Answer This TV supports Dolby Vision IQ, HDR 10+Adaptive, HDR 10, HLG and Advanced HDR by Technicolor.

Q: QuestionWhat is the peak brightness of this Hisense TV?

• A:Answer The Hisense U7 Series reaches up to 3,000 nits peak brightness.

Q: QuestionWhat is the refresh rate in Game Mode Ultra?

• A:Answer The 165Hz Game Mode Ultra has a Variable Refresh Rate of 48Hz to 165Hz.

Q: QuestionHow does the Hi-View AI Engine Pro enhance the viewing experience?

• A:Answer The Hi-View AI Engine Pro automatically optimizes the picture and sound based on the content being watched, adjusting details, depth, and appearance for a more realistic visual.

Q: QuestionDoes this TV have local dimming?

• A:Answer Yes, it has Full Array Local Dimming which creates deeper shadows and brighter highlights, while virtually eliminating halos.

Q: QuestionIs this Hisense TV compatible with AMD FreeSync?

• A:Answer Yes, this TV supports AMD FreeSync Premium Pro to eliminate screen tearing and controller lag.

Q: QuestionDoes the 55 inch model use a VA panel or an ADS-Pro panel (choice impacts peak brightness capability)?

Asked 7 months ago by Nick78.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 55U75QG. This model features an IPS panel, which offers a wide viewing angle. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 7 months ago by HisenseProductExpert

  
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Q: QuestionDo you need to have an account with Google to use this device or can it be used without smart features?

Asked 5 months ago by Jess.

• A:Answer Yes the TV can be used without the smart features. During initial setup you will have to ensure not to connect to the internet.

  Answered 4 months ago by JustYourTypicalGuyVerified Purchase

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Q: QuestionDoes this support the Spectrum app?

Asked 4 months ago by LisaM.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 55U75QG. Spectrum TV has not made itself available on Google TV. However, the app supports Chromecast, which is a built-in casting feature on the 55U75QG. Users can download Spectrum TV on their mobile devices and cast videos onto the 55U75QG via Chromecast. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 4 months ago by HisenseProductExpert

  
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Q: QuestionHow long is the power cord?

Asked 6 months ago by Me22.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 55U75QG. The power cord measures 5ft. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 6 months ago by HisenseProductExpert

  
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Q: QuestionDoes the volume control work with the optical audio out?

Asked 3 days ago by Ronald.

Q: QuestionDoes this tv support 4k uhd hdr10 at 120hz native

Asked 1 week ago by Rick.

Q: Questionwhy does the 55" version currently cost more than the 65"?

Asked 2 weeks ago by Positronic.

Q: QuestionHow many GBs ROM inside? Should we can download apps in it?

Asked 1 month ago by Terry.

• A:Answer Hi Terry, thank you for your interest in the Hisense 55U75QG. Yes, you can download apps from the Google Play Store. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 week ago by HisenseProductExpert

  
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Q: QuestionCan I mount this tv to my wall?

Asked 1 month ago by Mommy.

• A:Answer Yes, just select a good mount for it.

  Answered 2 weeks ago by MyS1Verified Purchase

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Q: QuestionIs the Hisense - 55" Class U7 Series MiniLED QLED UHD 4K HDR Smart Google TV (2025) Bluetooth capable?

Asked 3 months ago by Satisfied.

• A:Answer Yes it is.

  Answered 2 weeks ago by MyS1Verified Purchase

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Q: QuestionShipping dimensions?

Asked 3 months ago by Switch.

• A:Answer Not applicable as this was a in store purchase and installed by Geek Squad

  Answered 2 months ago by MillerVerified Purchase

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Q: QuestionIf you are using a Switch 2, which does not support VRR in docked mode, and trying to play a game with a 40fps mode, would the refresh rate set itself to 120 in order to allow 40fps gameplay? or would the 165hz refresh rate inhibit that without VRR?

Asked 4 months ago by name.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 55U75QG. The unit has a native refresh of 165 Hz, and the motion rate is 480 Hz. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 4 months ago by HisenseProductExpert

  
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Q: QuestionIs this TV dual voltage (110-240V/50-60Hz)?

Asked 5 months ago by Anonymous.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 55U75QG. This unit has a power requirement of 100~240 V/ 50~60 Hz. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 5 months ago by HisenseProductExpert

  
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