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Questions & Answers

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Page Showing 1-20 of 32 questions
  • QuestionWhat smart platform does this TV use?

    • Answer This Hisense TV uses the Google TV platform.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhich HDR formats does this Hisense TV support?

    • Answer This TV supports Dolby Vision IQ, HDR 10+Adaptive, HDR 10, HLG and Advanced HDR by Technicolor.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the peak brightness of this Hisense TV?

    • Answer The Hisense U7 Series reaches up to 3,000 nits peak brightness.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the refresh rate in Game Mode Ultra?

    • Answer The 165Hz Game Mode Ultra has a Variable Refresh Rate of 48Hz to 165Hz.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the Hi-View AI Engine Pro enhance the viewing experience?

    • Answer The Hi-View AI Engine Pro automatically optimizes the picture and sound based on the content being watched, adjusting details, depth, and appearance for a more realistic visual.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this TV have local dimming?

    • Answer Yes, it has Full Array Local Dimming which creates deeper shadows and brighter highlights, while virtually eliminating halos.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this Hisense TV compatible with AMD FreeSync?

    • Answer Yes, this TV supports AMD FreeSync Premium Pro to eliminate screen tearing and controller lag.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the 55 inch model use a VA panel or an ADS-Pro panel (choice impacts peak brightness capability)?

    Asked by Nick78.

    • Answer Hi Hisense Customer, Thank you for your interest in the Hisense 55U75QG. This model features an IPS panel, which offers a wide viewing angle. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

      Answered by HisenseProductExpert

  • QuestionDo you need to have an account with Google to use this device or can it be used without smart features?

    Asked by Jess.

    • Answer I had to have a Gmail address

      Answered by Miller

  • QuestionShipping dimensions?

    Asked by Switch.

    • Answer Hi Hisense Customer, Thank you for your interest in the Hisense 55U75QG. The carton dimensions of this unit are 54.6×34.4×6.0 inches. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

      Answered by HisenseProductExpert

  • QuestionDoes this support the Spectrum app?

    Asked by LisaM.

    • Answer Hi Hisense Customer, Thank you for your interest in the Hisense 55U75QG. Spectrum TV has not made itself available on Google TV. However, the app supports Chromecast, which is a built-in casting feature on the 55U75QG. Users can download Spectrum TV on their mobile devices and cast videos onto the 55U75QG via Chromecast. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

      Answered by HisenseProductExpert

  • QuestionHow long is the power cord?

    Asked by Me22.

    • Answer Hi Hisense Customer, Thank you for your interest in the Hisense 55U75QG. The power cord measures 5ft. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

      Answered by HisenseProductExpert

  • QuestionDoes this new U7 2025 model have the NextGen ATSC 3.0 Tuner, like the 2024 model?

    Asked by Brian.

    • Answer Yes the 2025 Hisense U7 has the NextGen ATSC 3.0 Tuner.

      Answered by user853522

  • Questiondoes the remote has numbers?

    Asked by letty.

    • Answer No the remote that comes with the Hisense U7 2025 model does not have numbers on it. I have been using this for over a month now and haven't needed numbers when using the built-in Google TV, or when watching television channels over-the-air by connecting a T.V. antenna to it.

      Answered by user853522

  • QuestionDoes this TV work with Xumo?

    Asked by Cherie.

    • Answer Yes. This TV runs Google TV, and Xumo is available through the Google Play Store. You can install Xumo directly like any other streaming app.

      Answered by CyberSpaceCache

  • QuestionDoes it have filmmaker mode

    Asked by dressageman.

    • Answer Yes. The U7 Series includes Filmmaker Mode, which disables extra processing and preserves the creator’s intended picture settings.

      Answered by CyberSpaceCache

  • QuestionCan you use Apple products screen mirror to this tv?

    Asked by Apple.

    • Answer Yes. This TV supports Apple AirPlay, so you can screen mirror from iPhone, iPad, and Mac without any extra hardware.

      Answered by CyberSpaceCache

  • QuestionHow big iare the carton dimensions? Just want to make sure it'll fit to transport

    Asked by Vmithrandir41.

    • Answer Hi Chris, thank you for your interest in the Hisense 55U75QG. The carton dimensions are Height 34.4 inches, Width 54.6 inches and Depth 6 inches. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

      Answered by HisenseProductExpert

  • QuestionCan this TV be used outdoors in a covered patio?

    Asked by HoopsDad.

    • Answer It’s designed for indoor use only. A covered patio is possible as long as the TV is fully protected from moisture, humidity, and temperature extremes, but it’s not rated as an outdoor TV.

      Answered by CyberSpaceCache

  • QuestionCan I use the Audio Return Channel to connect the sound from the TV to my Yamaha stereo receiver?

    Asked by BK.

    • Answer Yes. The TV supports ARC and eARC over HDMI. As long as your Yamaha receiver has ARC or eARC, it will pass audio from the TV to the receiver.

      Answered by CyberSpaceCache