“Audio cut off. 3 cable company visits, ,2 Hisense repair visits with the same power panel replacements, new cable box, HDMI cords, modern ,router etc.. Phone calls and resets Hisense blames cable and cable blames faulty tv. Weeks of bull .refund”
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Ive had audio issues trying to play some blurays. The fix was switching hdmi mode from enhanced format to standard. To do this hit the menu button on remote scroll down to hdmi format then switch it to standard u could also try using the hdmi 2.0 ports not the 2.1
Sorry, there was a problem. Please try again later.Hi Curious, thank you for purchasing the Hisense 55U8G and for taking the time to provide us with feedback. We’re so sorry to hear that you were having issues with your unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
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