“Why is hisense still advertising the TV as 4k 120hz and VRR when they flat out don't work? Hisense canada admitted there is an issue. 4k 120hz cuts vertical resolution in half and the text is a blurry mess. VRR doesnt work without a screen flicker?”
Answer This Question
1-2 of 2 Answers
Hello law5094, thank you for your interest in the Hisense 65U8G. We are sorry to hear that you are experiencing issues using the TV at 4K 120Hz. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you are still experiencing issues, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Sorry, there was a problem. Please try again later.I noticed that I only have 1 120hz port which I haven't tried yet . I was under the impression that I had two . If there are any issues with the one port I have I hope it can be resolved with an software update but I'm NOT HAPPY with the misleading advertising ! SHAME ON YOU Hisense !!!!
Sorry, there was a problem. Please try again later.