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I’ve had this set for close to threes weeks. It’s a vast improvement over my former set …EXCEPT for the sporadic audio delay on the set which is attached to my new Vizo sound bar The delay was unbearable using the HDMI arc connection -> Tv to sound bar. It was a reminder of joking about old black and white Godzilla films from eons ago. So I switched to the optical cable and the delay does not seem constant or as noticeably off wack. . But it rears it ugly head often. Oddly this is an issue with another house TV (Vizo) utilizing a Samsung SB. The Hisense is connected to cable and I also use Roku frequently. The Vizo, on the other hand is strictly for streaming: Roku and A Stick. The issue is (temporarily) resolved on the Vizo TV by rebooting the Roku box. So I tried rebooting the Roku connected to the Hisense and it seems to (temporarily) resolve the delay not only on the streaming apps, but also with Xfinity cable. The delay doesn’t appear to happen spontaneously while something is on. Rather it seems to happen (consistently) when the set has been off. So let’s put this to Hisense to get this frustrating issue resolved ASAP….please and thank you. Ciao
Sorry, there was a problem. Please try again later.Hello Hisense Customer, Thank you for purchasing a Hisense 65U8G and for taking the time to provide us with feedback. We're so sorry to hear that you're experiencing these issues with your TV, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
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