“This TV changes the front & size of subtitles on Netflix automatic & too small to read. We reset the TV & it fixed the issue but it changed back next day. Please let me know how to fix this. We changed the setting on closed caption, didn't work.”
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As I understand it, those settings are only changed through your Netflix account on a browser (rather inconveniently), your TV shouldn't have anything to do with it.
Sorry, there was a problem. Please try again later.Hello Hisense Customer, Thank you for your interest in the Hisense 75U6G and for taking the time to provide us with a feedback. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
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