A:AnswerHello ! The window venting kit that comes with the unit measures 20 inches and is extendable to 47 inches. The window bracket can be installed both vertically as well as horizontally. Please do give us a call at 1-800-474-2147 between 8:30 and 5:30 PM EST (Monday through Friday) or send us an email at [email protected]. Our customer support team will be able to talk through more installation options.
We also sell sliding glass door kits ( not included with the unit, to be purchased separately) if you are not able to install the window venting kit in your windows. Look forward to hear from you. Thank You !
A:AnswerHi, please feel free to give us a call at 1800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday or send us an email at [email protected]. Our team would be able to learn more about your situation and troubleshoot it for you. Thank You!
A:AnswerI don't yet know energy usage. It is my understanding that the plug will only have to be removed if on dehumidify mode only. After using the air conditioner mode, I run just the fan for about an hour to evaporate any moisture.
A:AnswerLook at your display. Make sure it is,the snowflake symbol that is,lit up. I made that mistake myself. Also check to make sure,the vent is,going to the outside properly.
A:AnswerHi Brandy, if you are using the unit only on the dehumidifier setting, then do not connect the exhaust hose. Continuous drainage is then necessary for the unit. When operating only as a dehumidifier, the unit will blow out warm air. Please feel free to send us an email at [email protected] for more questions.
A:AnswerThe vent panel is sized to fit the width of the inside of the window frame. The window is them lowered and holds it into place. I use a cut board the length of the distance from the top of the bottom window to the underside top of the top window after the vent is in place. This will keep the vent in place and helps to deter anyone from just lifting the bottom window to allow easy entry into the house.
