“I am going to be away from home and wanted to adjust my humidistat to 60%. When I turned the dial to 60, the thermostat screen went blank and shut off. Why? And how do I correct this?”
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That is what it should do. When you turn your humidistat to the on setting then the thermostat controls everything. When you set your humidifier stat at a percentage of humidity then the humidistat cuts the power off to the thermostat and it takes control and decides when to turn the AC on or off in this case at 60% humidity.
Sorry, there was a problem. Please try again later.Hi there! If the screen of your Honeywell Smart Color Thermostat with Wi-Fi is blank, it is most likely a power issue. We'd love to work with you and get this resolved so everything is working properly again. At your convenience, please contact our customer support at 1-800-468-1502 and reference case #00810538. We look forward to working with you!
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