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6 Questions & 41 Answers
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  • Question
    Does it require a filter?   (11 Answers)

    By JoeZ January 31, 2015.

    Closed to new Answers

    Answers
    • Best 
      Answer

      A) Yes, this unit uses the HAC-504AW filter. These filters need to be replaced every 1-3 months. One is included with the humidifier. I hope this information is helpful! Please contact us at 1-800-477-0457 or ConsumerRelations@kaz.com if you require further assistance.

      By ManufacturerTechSupport February 5, 2015.

      • Brand Representative
  • Question
    It is labeled as 3 gallon, the reservoir only holds about 1.5 gallons. Am I missing something here?   (5 Answers)

    By Anonymous March 2, 2015.

    Answers
    • Best 
      Answer

      A) I sincerely apologize for any confusion this may have caused. This unit has an output of 3 gallons per day while the capacity of the water tank is 1.5 gallons. As a result the tank would need to be filled once per day to achieve the maximum output of this unit. One of the aspects that we keep in mind is ease of use and unfortunately we have found that a three gallon tank would not fit in most sinks and would be difficult to carry. I hope this information is helpful! Please contact us at 1-800-477-0457 or ConsumerRelations@kaz.com if you require further assistance.

      By ManufacturerTechSupport March 3, 2015.

      • Brand Representative
  • Question
    how do you know when   (5 Answers)

    I purchased Model HCM 315T How do you know if it's on Auto shut off or Continuous run Mode?

    By greybear February 20, 2015.

    Answers
    • Best 
      Answer

      I don't think "Continuous Run" is an option, it's always on an auto-shutoff mode. When I first got my unit, I was turning the fan-button and moisture-button down to the lowest settings, and in a few minutes (usually) the fan shut off temporarily, my little test to see if it would auto-shutoff when it reaches the desired balance in the room. My house has a wood burning stove so it's pretty dry in here, the unit runs 95% of the time. But occasionally i'll notice it shut off for a little while when the room reaches a balance. But it took about the first two weeks of 'humidifying' before the unit ever did that on its own, i guess it took that long for moisture to sink in to the room and allow those shutoff periods.

      By ScottbNJ March 5, 2015.

    • Question
      Will you notice a difference?   (5 Answers)

      Will you notice a difference if you only turn it on when you are home for the evening or should I keep it on all the time..?

      By BBXEmployee January 21, 2016.

      Answers
      • Answer

        We leave ours on all the time because our house is very dry - just don't forget to check the water leavel when you get home. It pumps out quite well

        By Cavett January 17, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      he has energy stars?   (4 Answers)

      By maryna October 27, 2015.

      Answers
      • Answer

        I don't recall Energy Star rating off hand, and I'm not at home right now.

        By JKeys July 19, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      is this a cool mist or warm mist humidifier, or both?   (11 Answers)

      is this a cool mist or warm mist humidifier, or both?

      By Anonymous January 19, 2013.

      Closed to new Answers

      Answers

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