Questions & Answers

Name: Hoover - SmartWash Corded Upright Deep Cleaner - Green
Brand: Hoover
SKU: 6389644
Price: 269.99 USD
Rating: 4.6 (999 reviews)

Hoover - SmartWash Corded Upright Deep Cleaner - Green

Model:: FH52004PC; |
SKU:: 6389644

User rating, 4.6 out of 5 stars with 999 reviews.

Highly rated by customers for:

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QuestionMy dirty water tank is not filling up when I use smartwash Hoover. How do I get it to work
Asked 4 years ago by Bell.
- Answer Hi Bell, If you are experiencing loss of suction, we recommend you turn off your SmartWash and empty the Dirty Water Tank. Ensure the Nozzle Cover is attached properly and in the locked position, then check that the Dirty Water Tank is attached properly. Lastly, clear the Debris Filter and rinse it. Please give us a call at 800.944.9200 if you have additional questions. Thank you! Matt - Hoover Team
  Answered 4 years ago by HooverUSA
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QuestionMy hoover smartwash will not dispense water, what could be problem.?
Asked 4 years ago by Anonymous.
- Answer Check the part that holds the water. It probably isn't securely attached.
  Answered 4 years ago by Homesecurity
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QuestionHow do I clean the wide nozzle? There is lint and hair trapped inside of the nozzle and will not rinse out.
Asked 5 years ago by Shayla.
- Answer My husband used a small bamboo skewer to dislodge the remaining debris and then rinsed the nozzle again. I think a small screwdriver would also work since most of the buildup (for us, at least) was right at the lower edge of the nozzle.
  Answered 5 years ago by Musette
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QuestionTrouble shooting question . When I use my carpet cleaner. The light where it says Wash And Dry keeps flashing at the same time. Any ideas why it's doing this?
Asked 5 years ago by Karen.
- Answer I have no problems with mine and I have been used it for 4 weeks in a row. You can take it to the Geek Squad, probably is a manufacturer issue with any of the sensors.
  Answered 5 years ago by Gili
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QuestionWhat does it mean when the wash and dry light is flashing?
Asked 5 years ago by Leila.
- Answer Wash and dry are flashing at the same time
  Answered 1 year ago by Anonymous
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QuestionWas using it and it was working fine then I noticed whenever I would push forward it’s not switching to wash and staying on dry. I tried taking all the tanks off and putting back on I’ve tried shutting it off and back on and nothing seems to be working..
Asked 5 years ago by Anonymous.
- Answer There is a "Dry Only" button on top next to the handle pole. Press it and see if your SmartWash+ begins to wash again. The button is there to assist drying after cleaning and will not wash when engaged. If your SmartWash+ continues to have issues, please contact us at https://www.hoover.com/contactus/. Thanks, Joseph - The Hoover Team
  Answered 5 years ago by HooverUSA
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QuestionThe tank where the cleaning solution is leaking excessively down underneath the carry handle.
Asked 4 years ago by Trav.
- Answer Hi Trav, Please contact us directly at [email protected]. Thank you! Matt - Hoover Team
  Answered 4 years ago by HooverUSA
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QuestionHow long is the smart wash supposed to stay in “dry” mode? My “wash” light only comes on when I turn on smart wash then that’s it
Asked 5 years ago by Bdrummer.
- Answer When I did my carpet for the first time I just push my cleaner forward and my wash light came on and than when I pull it back my dry light came on and this was the process through out the whole cleaning process than when I was done I hit the dry only button to dry carpet even more
  Answered 5 years ago by LaRue70
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QuestionMy hoover smartwash is not sucking strong like it used to how do I fix that
Asked 4 years ago by Trent.
- Answer hello my machine is is not soaking up the water the water is coming out on the sides whaT CAN i do
  Answered 3 years ago by vangie
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QuestionMy hoover is not dispensing water. When I put the stair tool accessory,it dispense water on the accessory host though. I don’t know why it won’t do it on the main cleaner.
Asked 5 years ago by Anonymous.
- Answer Make sure that your attachment tool is properly sealed. Mine did this while the tool was attached when I picked up my machine. Turn it off before moving it
  Answered 5 years ago by CarliJ
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QuestionHow do I assemble the solution tank cap? I was washing it and it came a part.
Asked 6 years ago by Lore.
- Answer Hi Lore, we would like to learn more about your experience. Please email us at [email protected] with a reference to your question and your model number. Thanks, Cierra - Hoover Team
  Answered 6 years ago by HooverUSA
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QuestionHave a Hoover SmartWash carpet cleaner. Just it up. When turned on the brushes do not turn. What can be the problem?
Asked 5 years ago by Joel.
- Answer My brushes spin when reclined but not touching the carpet. Once it is lowered to the carpet it makes a nasty screeching sound. It is like the brushes don't have enough power to spin on the carpet.
  Answered 4 years ago by Shann
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QuestionSmart wash rollers don't turn. Turn manually but not auto. Cannot find how to replace belt. What to do?Model FH52000
Asked 5 years ago by tenpop.
- Answer I’m still trying to figure out how to take the thing apart to get to the same belt you were talking about because mine made a crazy noise then they stopped spinning on their own. I just got it on Christmas (2 months ago) & I’m already having issues with it. Getting disappointed that I bought this one.
  Answered 4 years ago by Jess
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Questions & Answers

Hoover - SmartWash Corded Upright Deep Cleaner - Green

Q: QuestionMy dirty water tank is not filling up when I use smartwash Hoover. How do I get it to work

Q: QuestionMy hoover smartwash will not dispense water, what could be problem.?

Q: QuestionHow do I clean the wide nozzle? There is lint and hair trapped inside of the nozzle and will not rinse out.

Q: QuestionTrouble shooting question . When I use my carpet cleaner. The light where it says Wash And Dry keeps flashing at the same time. Any ideas why it's doing this?

Q: QuestionWhat does it mean when the wash and dry light is flashing?

Q: QuestionWas using it and it was working fine then I noticed whenever I would push forward it’s not switching to wash and staying on dry. I tried taking all the tanks off and putting back on I’ve tried shutting it off and back on and nothing seems to be working..

Q: QuestionThe tank where the cleaning solution is leaking excessively down underneath the carry handle.

Q: QuestionHow long is the smart wash supposed to stay in “dry” mode? My “wash” light only comes on when I turn on smart wash then that’s it

Q: QuestionMy hoover smartwash is not sucking strong like it used to how do I fix that

Q: QuestionMy hoover is not dispensing water. When I put the stair tool accessory,it dispense water on the accessory host though. I don’t know why it won’t do it on the main cleaner.

Q: QuestionHow do I assemble the solution tank cap? I was washing it and it came a part.

Q: QuestionHave a Hoover SmartWash carpet cleaner. Just it up. When turned on the brushes do not turn. What can be the problem?

Q: QuestionSmart wash rollers don't turn. Turn manually but not auto. Cannot find how to replace belt. What to do?Model FH52000

QuestionMy dirty water tank is not filling up when I use smartwash Hoover. How do I get it to work

QuestionMy hoover smartwash will not dispense water, what could be problem.?

QuestionHow do I clean the wide nozzle? There is lint and hair trapped inside of the nozzle and will not rinse out.

QuestionTrouble shooting question . When I use my carpet cleaner. The light where it says Wash And Dry keeps flashing at the same time. Any ideas why it's doing this?

QuestionWhat does it mean when the wash and dry light is flashing?

QuestionWas using it and it was working fine then I noticed whenever I would push forward it’s not switching to wash and staying on dry. I tried taking all the tanks off and putting back on I’ve tried shutting it off and back on and nothing seems to be working..

QuestionThe tank where the cleaning solution is leaking excessively down underneath the carry handle.

QuestionHow long is the smart wash supposed to stay in “dry” mode? My “wash” light only comes on when I turn on smart wash then that’s it

QuestionMy hoover smartwash is not sucking strong like it used to how do I fix that

QuestionMy hoover is not dispensing water. When I put the stair tool accessory,it dispense water on the accessory host though. I don’t know why it won’t do it on the main cleaner.

QuestionHow do I assemble the solution tank cap? I was washing it and it came a part.

QuestionHave a Hoover SmartWash carpet cleaner. Just it up. When turned on the brushes do not turn. What can be the problem?

QuestionSmart wash rollers don't turn. Turn manually but not auto. Cannot find how to replace belt. What to do?Model FH52000