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We’d like to assist with your washer’s out of balance occurrences. It’s extremely important that the washer is properly leveled and all 4 leveling legs are firmly on an even floor space. This will help to reduce out of balance occurrences during the cycle. Additionally, it’s important that the tub is loaded evenly, with the weight of the load equally distributed. Unbalanced loads can cause out of balance occurrences. You can find instructions on proper loading, leveling, and additional troubleshooting at the article titled “Top Load Washer – Wet Clothes Concerns” on our GE Appliances website.
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