Questions & Answers

Q: QuestionAre the burners on this range easy to clean?

• A:Answer Yes, the porcelain upswept cooktop is easy to wipe clean.

Q: QuestionAre there oven racks included with this range?

• A:Answer Yes, this range includes two oven racks.

Q: QuestionDoes this gas range have an electronic ignition system?

• A:Answer This freestanding gas range has an electronic ignition system.

Q: QuestionDoes this range have a broiler drawer?

• A:Answer Yes, this range has a broiler drawer with a broiler pan and grid.

Q: QuestionDoes this range have a standard clean oven?

• A:Answer Yes, this range has a standard clean oven.

Q: QuestionWhat material are the grates made of on this range?

• A:Answer The grates are made of painted steel material.

Q: QuestionWhat is the oven capacity of this gas range?

• A:Answer The oven capacity of this gas range is 4.8 cubic feet.

Q: QuestionDoes this gas range have sealed cooktop burners?

• A:Answer Yes, this gas range has sealed cooktop burners to contain spills.

Q: QuestionIs this gas range ADA compliant?

• A:Answer Yes, this gas range is ADA compliant.

Q: QuestionDoes this gas range have sealed cooktop burners?

• A:Answer Yes, this gas range features sealed cooktop burners.

Q: QuestionIs a propane conversion kit included with this range?

• A:Answer Yes, a propane conversion kit is included with this range.

Q: QuestionDoes this gas range have a broiler drawer?

• A:Answer Yes, this gas range has a broiler drawer with a pan and grid.

Q: QuestionCan this range be converted to use propane?

• A:Answer Yes, this range is propane convertible.

Q: QuestionI’m considering exporting this to Jamaica West Indies,is that considered natural gas and will it work? I read something about convertible and wanted to be sure.

Asked 5 years ago by Simsimma.

This question was asked about the related product: Hotpoint - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hi Simsimma! Thanks for your question. This model can be converted to a natural gas unit by using it's LP conversion kit. You can find the instructions for this conversion kit online at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11148-2.pdf We hope this helps! Emily

  Answered 5 years ago by GE Answers

  
  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this unit jetted for Lp or natural or does it include both jets

Asked 6 years ago by stove.

This question was asked about the related product: Hotpoint - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hi - Yes, all of our gas cooking appliances come ready to be connected to natural gas; however, they also come with an LP conversion kit to connect to LP (Liquid Propane). We recommend a qualified installer or servicer convert the gas range to the proper gas supply needed. The conversion must be in accordance with the manufacturer’s instructions and all codes and requirements of the authority having jurisdiction. The conversion instructions are located in the wiring diagram (mini-manual) or included with the LP kit attached to the appliance near the pressure regulator. Check out Hotpoint® 1.6 Cu. Ft. Over-the-Range Microwave Oven RVM5160DHWW. Two-speed, 200-CFM venting system quickly removes smoke and steam from cooktop. Thanks for choosing Hotpoint! Sue

  Answered 6 years ago by GE Answers

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhy does the oven keep cutting off and on...takes long to cook my food

Asked 4 years ago by Becky.

This question was asked about the related product: Hotpoint - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hello - Thanks for reaching out to us. We are sorry to hear your oven keeps cutting on and off. Try disconnecting power on your range at the power source for about 30 seconds to reset the electronics. If this suggestion does not help, service is recommended. You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737. We apologize for any inconvenience it has caused. Thanks for checking. Olga@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the oven use a glowbar to ignite, or spark ignition?

Asked 5 years ago by Jabsher.

This question was asked about the related product: Hotpoint - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hi Jabsher, thanks very much for reaching out! When you select BAKE, the burner (glo-bar) below the floor of the oven is ignited; there is typically no top heat from the broil glo-bar while baking. In BROIL, only the top glo-bar is ignited. Most gas ovens are set up to broil with the oven door closed. When broiling it is not uncommon for the gas to cycle off and on, even if set at the 550 degree setting. This is normal and will not affect your broiling performance. The oven temperature light will also cycle on and off. This is also true of models with in-drawer broiling. Since this is a gas range, it would use a glo-bar in the oven. The cooktop burners use electrical ignition to light the gas as it comes out of the burner. We hope that this helps! Stay safe. -Michael

  Answered 5 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionI want to make 100% sure that the HotPoint model # RGBS300DMBB Broiler location is in fact in the oven as stated in the description/specifications...

Asked 5 years ago by KAS.

This question was asked about the related product: Hotpoint - 4.8 Cu. Ft. Freestanding Gas Range - Black

• A:Answer Hi KAS - Thanks for viewing Hotpoint Model RGBS300DMBB! This range has a lower broiler drawer. The broiler is not in the main oven. This is listed under "Features". A website correction request will be sent to BestBuy. We apologize for any inconvenience this has caused. GE® 30" Free-Standing Gas Range Model #: JGB635DEKBB has in-oven broiler. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionMy stove was disconnected from the gas line for painting, but when it was reconnected only the stove was lit. How do I light the oven?

Asked 2 years ago by JoJo.

• A:Answer Hi - Thanks for reaching out to us. We are sorry to hear about the difficulty you're having using your oven. It is possible the gas to the oven burners was inadvertently shut off. The oven gas shut-off is located on the gas regulator near the gas line attachment to your range. Locate it and flip the lever. A diagram of the regulator can be found on page 21 of the owner's manual which is available online. If you continue to have difficulty, we recommend calling an authorized servicer to take a look at your range. If needed, you may call 1-800-432-2737 to schedule a service appointment to do so. We do hope this helps. Kind regards - Vikki@Hotpoint

  Answered 2 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question