Questions & Answers

Q: QuestionHas this model had any problems with fires or are their fire risks to be aware of?

Asked 5 years ago by River.

• A:Answer No. Newer hoverboards have sealed battery compartments so water and vibration do not pose fire risks as happened in early models (especially cheaper ones). This model is built extremely well and is very heavy duty, I have no concern about fire danger.

  Answered 5 years ago by Ruby

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Q: QuestionIs the battery removable

Asked 5 years ago by Mabelmia.

• A:Answer No, the battery is not removable.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhat's the weight limit

Asked 5 years ago by Mari.

• A:Answer 264 lbs - it’s in the specs.

  Answered 5 years ago by JohnnyTurboVerified Purchase

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Q: QuestionHow well does this ride outside?

Asked 5 years ago by BoyMom.

• A:Answer Really well but it’s very low to the ground so the ground should be smooth or you’ll scrape up the bottom.

  Answered 5 years ago by JohnnyTurboVerified Purchase

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Q: QuestionDoes this have bluetooth for music

Asked 5 years ago by Anonymous.

• A:Answer Yes. You can connect via bluetooth to play music and it has an app to control the lights (which can pulse with the music or do many other things). The app also controls deeper functions like rider mode and monitors speed, battery use, etc. Very high quality build with top of the line features.

  Answered 5 years ago by Ruby

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Q: QuestionI have the hoverboard above But, when I turned it on after it charged it had a full red battery icon And when I went to ride it it was like it was turned off but the lights where on and I could connect to Bluetooth what should I do?

Asked 5 years ago by Payton.

• A:Answer if you got the protection on it take it back! If not call the manufacture. They may go a head and send you a replacement

  Answered 5 years ago by Jamie20

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Q: Questionis batttery replaceable

Asked 5 years ago by Anonymous.

• A:Answer The batter is replaceable and available for purchase on www.hover-1.com

  Answered 5 years ago by Hover-1 Support Team

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Q: QuestionDoes this have aluminum rims or are they plastic rims

Asked 6 years ago by Bob.

• A:Answer Aluminum

  Answered 6 years ago by Hope

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Q: QuestionWe've lost the charger and the one on hover-1.com is still out of stock. Is there an another compatible charger?

Asked 3 years ago by H1charger.

• A:Answer They are out of stock on your site. Do you have an eta for getting them back or another partner we can order from?

  Answered 3 years ago by H1charger

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Q: QuestionIs it UL certified?

Asked 3 years ago by Bj.

• A:Answer Yes, our units are UL certified!

  Answered 3 years ago by Hover-1 Team

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Q: QuestionWhat size are the wheels?

Asked 4 years ago by HannahSwit.

This question was asked about the related product: Hover-1 - H1 Electric Self-Balancing Scooter w/9 mi Max Operating Range & 9 mph Max Speed - Black

• A:Answer 6.5"

  Answered 4 years ago by Hover-1 Support Team

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Q: Questionare hoverboards for adults too?

Asked 5 years ago by Anonymous.

• A:Answer Yes. This 1 will hold 250 pounds.

  Answered 5 years ago by Cakegirl1Verified Purchase

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Q: QuestionI bought the black cover for my 11-year-old son and it’s way too difficult is this a better option will this be easier because he fell the first time he got up on the other one

Asked 5 years ago by Brat.

• A:Answer Yes, I have both hoverboards and this one definitely a tighter platform. However, riding takes practice and following the directions.

  Answered 5 years ago by SMRYANAZ

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Q: QuestionI’ve got this board for my 9 year old son to use with hover kart attachment, but it’s going to fast, how can I change the setting to make it go slower?

Asked 3 years ago by Hutt.

Q: QuestionIt keeps beeping when my kid go fast. Is there a way to turn this off? It’s loud and annoying.

Asked 3 years ago by Eagle.

• A:Answer No you can not turn it off. It is a tilt wsrning, if it is over 15° forward or backwards it will beep to warn the user of the "unsafe" condition.

  Answered 3 years ago by Integraguy2011Verified Purchase

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Q: QuestionWhat is the wattage of the motor(s)?

Asked 3 years ago by Whyigottahavedisplayname.

• A:Answer There are two 200W motors

  Answered 3 years ago by Hover-1 Team

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Q: QuestionIs this product UL2272 Certificated ?

Asked 4 years ago by ACE.

• A:Answer Hello! Yes, this product is UL227 certified!

  Answered 4 years ago by Hover-1 Team

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Q: QuestionCan we use the buggy or any buggy attachment with that?

Asked 4 years ago by John.

• A:Answer The buggies will list the wheel-size of the hoverboards that they are compatible with.

  Answered 3 years ago by Hover-1 Team

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Q: QuestionCan this be used on any terrain

Asked 4 years ago by Goals2022.

• A:Answer It can but it doesn’t go as fast

  Answered 3 years ago by Stacey

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