Questions & Answers

Q: QuestionWhat is the difference between the HP 14- ak060nr and HP 14- ak030nr ? Which is better?

Asked 8 years ago by IleneT.

• A:Answer The 030 has been discontinued. 060 is the updated Chromebook.

  Answered 6 years ago by HP Team

  
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Q: QuestionLooking at 2 models of HP laptops. 14ak030nr and the 14-ak060nr. Which is the newer model, and has there been any problems with the touch screen?

Asked 8 years ago by Bee.

• A:Answer The 030 has been discontinued. 060 is the updated Chromebook. It's not touchscreen, but has a 14.0-inch diagonal Full HD IPS WLED-backlit display (1920x1080).

  Answered 6 years ago by HP Team

  
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Q: QuestionCan I watch sling tv and use my roku on this laptop?

Asked 8 years ago by D248.

• A:Answer You could, yes!

  Answered 6 years ago by HP Team

  
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Q: QuestionDo you have an HP 15.6 Skyblue Chromebook

Asked 8 years ago by Anonymous.

• A:Answer Yes, you may purchase it here.

  Answered 6 years ago by HP Team

  
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Q: Questioncan i watch a DVD in this computer i need one that i can watch DVD's

Asked 8 years ago by flower.

• A:Answer No, there is no disc drive. This is just a web based computer for web browsing & web based operations only.

  Answered 8 years ago by Bagman13uzzVerified Purchase

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Q: QuestionCan you use a flash drive with a chomebook?

Asked 8 years ago by Bear.

• A:Answer Yes, you can use a flash drive with a Chromebook.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionHow long does it take to charge to get to 100%? How long can you use it for before it runs out of battery?

Asked 8 years ago by Anonymous.

• A:Answer The amount of time it takes to charge will vary based on the life of the battery and what you are doing on the computer while charging or discharging.

  Answered 6 years ago by HP Team

  
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Q: QuestionWould this chrombook be recommended?

Asked 9 years ago by Sargento.

Q: QuestionIs there a touchscreen?

Asked 9 years ago by Scott.

• A:Answer No, the Chromebook does not have a touchscreen.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionHow can I download music, photos, and contacts from my iPhone to this computer? Is there like a special app that I should download?

Asked 9 years ago by Alexis.

• A:Answer Chromebooks cannot run iTunes which would be the typical program you would use to manage your iOS device.

  Answered 7 years ago by HP Team

  
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Q: Questioncan you use facebook on it.

Asked 9 years ago by Anonymous.

• A:Answer Yes, Facebook can be accessed.

  Answered 9 years ago by CommunityAnswer

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Q: Questionis it available in white.

Asked 9 years ago by Anonymous.

• A:Answer No

  Answered 8 years ago by KarjackVerified Purchase

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Q: QuestionI use an epson wireless printer. Will the chrome book be compatible with it?

Asked 9 years ago by Katie.

• A:Answer It depends on if your printer is Google Cloud print capable.

  Answered 7 years ago by HP Team

  
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Q: QuestionDoes this chrome book have built in virus protection

Asked 9 years ago by J.

• A:Answer Thank you for reaching out. ChromeOS does not need additional protection.

  Answered 7 years ago by HP Team

  
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Q: QuestionIf I started writing a text on Microsoft Word (in other computer), Can I continue writing on Chromebook? Even if I am offline? And if I saved the file on my pendrive? Thanks (and sorry about my english).

Asked 9 years ago by Marcelo.

• A:Answer Chromebooks do not support Microsoft programs. It only supports Google programs and anything that is available in the Google App Store on the Chromebook.

  Answered 9 years ago by HP Team

  
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Q: QuestionCould I use Smart programs with this laptop, like Smart Notebook?

Asked 9 years ago by MrsW142.

• A:Answer You cannot use any 3rd party programs on this laptop. You need to use a traditional Windows laptop. Chromebooks only let you download apps from its app store.

  Answered 9 years ago by HP Team

  
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Q: QuestionThis Chromebook has AC wifi. Will it work with an older generation Arris modem/router?

Asked 9 years ago by NoDoubt.

• A:Answer Yes, it will work with b/g/n/ac networks.

  Answered 9 years ago by HP Team

  
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Q: Questioncan you type with it for free but not buying the app

Asked 9 years ago by vahe.

• A:Answer The Chromebook comes with Google Docs for free. It is free to use for word processing.

  Answered 9 years ago by HP Team

  
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Q: QuestionIs this model a dual core or quad core?

Asked 9 years ago by CollegeHopeful.

• A:Answer It has a quad core Celeron N2940 Processor.

  Answered 7 years ago by HP Team

  
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