Questions & Answers

Q: QuestionIs it touch screen?

Asked 6 years ago by Anonymous.

• A:Answer No, it is not touch screen

  Answered 6 years ago by CommunityAnswer

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Q: Questiondoes it support k12 online school and Office 365?

Asked 6 years ago by mike.

• A:Answer A Chromebook is a different type of laptop than a Windows laptop. It only runs the Chrome web browser and it allows you to download apps from the Chrome web store and Google Play Store. You can run Office 365 on it. If you can use the online school on the Chrome browser, then you can use this Chromebook.

  Answered 6 years ago by HP Team

  
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Q: QuestionWhen will the updates from google stop?

Asked 5 years ago by Anonymous.

• A:Answer Because this is a pre-owned "G1" series Chromebook, automatic updates ended in 2019

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat connectivity ports does this unit offer? Also what is the charging port? And finally can audio be routed through the USB port?

Asked 5 years ago by Oso.

• A:Answer 1 USB 2.0, 2 USB 3.0 / 3.1 Gen1, 1 HDMI, 1 Kensington Lock, Audio Connections: combo audio, Card Reader: SD. It uses a standard charging port (not usb C) Yes it can.

  Answered 5 years ago by HP Team

  
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Q: QuestionAre you allowed to watch things like Netflix and youtube?

Asked 6 years ago by NCTdudes.

• A:Answer Yes this pc will support Netflix and youtube.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan a Chromebook run Roblox? Looking for something cheap to get my daughter to play.

Asked 6 years ago by Lala1123.

• A:Answer You can get Roblox from the Google Play Store.

  Answered 6 years ago by HP Team

  
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Q: QuestionDoes this laptop have a drive to insert discs? Does it have Microsoft 360 on it?

Asked 6 years ago by Sandy.

• A:Answer This model runs ChromeOS, it does not have a CD/DVD drive or run Microsoft Office 365. You can use Google Docs.

  Answered 6 years ago by HP Team

  
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Q: QuestionHow can i save and retrieve documents, articles, and or photos on the chromebook 14?

Asked 4 years ago by wendy.

Q: QuestionDOES IT HAVE USB PORT?

Asked 5 years ago by tOM.

• A:Answer This Chromebook has two USB 3.0 ports and one USB 2.0 port.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs there a built in camera and microphone? Will I be able to download and use meting apps such as zoom?

Asked 5 years ago by Stephb.

• A:Answer This laptop will have a built-in microphone and webcam. You can install Zoom on this laptop.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan you install and run Microsoft Office 365 on this Chromebook?

Asked 5 years ago by SarahMoody.

• A:Answer No the Chromebook runs the Chrome OS and not Windows. It cannot run Windows software. You can however download Android versions of Microsoft Word and Excel and use them on the Chromebook. The display is a little different, but they programs work the same..

  Answered 5 years ago by HP Team

  
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Q: QuestionWhen will they get this item in stock again?

Asked 5 years ago by Caitlin.

Q: QuestionIs this ready to use ? Will my son be able to just simply turn this on and log in to his online classes (which I know are accessible on a Chromebook) but is this one ready to go ? do I need any additional items in order for this Chrome book to function?

Asked 5 years ago by Jenn.

• A:Answer Yes it is ready to use. If you have an existing google account you can log on with that. If not you can create one.

  Answered 5 years ago by HP Team

  
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Q: QuestionI basically want something that I can do a lot of writing on, transfer files, images, browse cloud storage, use & save files on USB drives & SDs. Is 4GB Memory going to be enough?

Asked 5 years ago by SCM1813.

• A:Answer Yes it is.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan I charge it in a truck through car charger

Asked 5 years ago by Nick.

• A:Answer You can use a 12v DC to 110v AC adapte to power the charger.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhy is this Chromebook used

Asked 5 years ago by dantheman.

Q: QuestionCan it connect to internet by wi-fi?

Asked 5 years ago by Anonymous.

• A:Answer Yes, it can connect to the internet by wi-fi.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhat is the battery model - and cost - if replacement is needed?

Asked 5 years ago by 24453351.

• A:Answer The battery is HP part number 738392-005. You can google it to find pricing from various sources. I have seen it for $45 and higher.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat's the warranty?

Asked 5 years ago by Anonymous.

• A:Answer This comes with a 90 day warranty.

  Answered 5 years ago by HP Team

  
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