Questions & Answers
- Model:
- 14a-ne1013dx
- |
- SKU:
- 11089567
Q: QuestionCan you download Microsoft word and use Outlook Mail on a Chromebook?
Asked by GH.
- A:Answer Thank you for your question about this HP Chromebook! You can install and use Microsoft Office software under the Microsoft 365 subscription plan on a Chromebook. Additionally, the Google productivity suite can also make Word-compatible documents.
Answered by HP Team

Q: QuestionCan I connect my printer to this Chrome book?
Asked by Chris.
- A:Answer Yes, as long as the printer is compatible with Chromebook.
Answered by Yaya
Q: QuestionDoes this Chromebook use Google chrome aa the web browser
Asked by Chris.
- A:Answer Yes, the default browser is Chrome. You can download other browsers.
Answered by Anonymous
Q: QuestionCan I download The Sims on here through Play store?
Asked by Alisha.
- A:Answer Thank you for your question. The Sims 4 is designed for Windows and macOS, so it won’t run directly on Chrome OS.
Answered by HP Team

Q: Questiondoes it have windows 11 on it?
Asked by Anonymous.
- A:Answer Thanks for your question. This model is a Google Chromebook, and it will have Chrome OS installed instead of Windows.
Answered by HP Team

Q: QuestionDoes it have a card reader in it???
Asked by DonaldR.
- A:Answer Hello and thank you for asking. The HP 14a-ne1013dx Chromebook laptop computer does not have an internal SD memory card slot.
Answered by HP Team

Q: QuestionIs the system memory upgradable?
Asked by Shevgd.
- A:Answer Hello and thank you for asking. The RAM on the HP 14a-ne1013dx Chromebook laptop computer cannot be upgraded.
Answered by HP Team

Q: QuestionCan I increase the 64gb storage with a memory card?
Asked by Dan.
- A:Answer Greetings! Thanks for asking. The HP 14a-ne1013dx Chromebook laptop computer does not have an internal SD memory card slot for memory cards. You would have to separately purchase a USB to SD memory card adapter to use SD memory cards.
Answered by HP Team

Q: Questiondoes it have an anti-glare screen?
Asked by allie.
- A:Answer Allie, thank you for your question about this HP Chromebook! The screen has an anti-reflective coating.
Answered by HP Team

Q: Questionheapdphone Jack?
Asked by allie.
- A:Answer Hi there, Allie. Thank you for your question. The HP Chromebook (model: 14a-ne1013dx) does come with a headphone/microphone port that you would be able to use to connect headphones into (it will support a 3.5mm jack)
Answered by HP Team

Q: QuestionWould this computer be good for bible study lessons and notes? And what about social media?
Asked by Bumper.
This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue
- A:Answer Yes perfect for notes
Answered by Robb
Q: QuestionIs this good for senior citizens planning vacations and tracking their health on medical apps ?
Asked by Anonymous.
This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue
- A:Answer Yes would work great.
Answered by Allison
Q: QuestionDoes it have a fingerprint sensor
Asked by Freshly.
This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue
- A:Answer No
Answered by Allison
Q: QuestionDoes this have windows 11?
Asked by Anonymous.
- A:Answer No, this laptop is run with chrome OS
Answered by SkylerF
Q: QuestionWill this run a Automotive tuner
Asked by brewer2261.
- A:Answer Thanks for your question about this HP 14" Chromebook model 14a-ne1013dx! As system requirements for software constantly change, we’re unable to answer questions about software compatibility or performance. What’s compatible today may not be in the future, so please check the software manufacturer's website for the most current minimum and recommended requirements.
Answered by HP Team

Q: Questioncan i play sims 4 on this laptop
Asked by sims.
This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue
- A:Answer Hello and thank you for asking. The HP 14b-cd0013dx Chromebook laptop computer runs the Google Chrome OS, and therefore cannot be used to play Sims 4, which requires a PC running MIcrosoft Windows 8 or higher.
Answered by HP Team

Q: QuestionIt’s been used
Asked by Bera.
- A:Answer Bera, thank you for your purchase of this HP Chromebook! I am sorry about your negative experience. Best Buy has a 15-day return policy on computers, 60 days if you're a Geek Squad member. You can exchange it for a new HP Chromebook or a different model.
Answered by HP Team

Q: QuestionDo I have to download office, for Microsoft word for resumes?
Asked by Tish.
- A:Answer No. You could easily use Google Docs, which there is a quick link for on the laptop. Any Google program can be easily accessed on this Chromebook.
Answered by SkylerF
Q: QuestionIs the keyboard backlit?
Asked by Monica.
This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue
- A:Answer No- it is not.
Answered by Brooke
Q: QuestionCan i use an ho pen for it?
Asked by Marie.
This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue
- A:Answer Thank you for your question. The 14b-cd0013dx Chromebook is not compatible with an active pen. This model does not have the necessary digitizer to support active stylus pens. Instead, you can use a passive stylus, which works similarly to your finger on the touchscreen.
Answered by HP Team


































