Questions & Answers

Name: HP - 14" Laptop - AMD Athlon - 4GB Memory - 128GB SSD - Jet Black
Brand: HP
SKU: 6450167
Price: 280.99 USD
Rating: 4.3 (1032 reviews)

HP - 14" Laptop - AMD Athlon - 4GB Memory - 128GB SSD - Jet Black

Model:: 14-dk1013dx; |
SKU:: 6450167

User rating, 4.3 out of 5 stars with 1032 reviews.

Highly rated by customers for:

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QuestionCan I upgrade the SSD drive.
Asked 4 years ago by John.
- Answer Yes, you can. There isn't a second slot to add a drive, so you'd need to remove the existing drive and replace it with one with a higher capacity.
  Answered 2 years ago by HP Team
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QuestionCan this be used with a cricket or a silhouette to cut vinyl for crafts
Asked 4 years ago by Anonymous.
- Answer Thank you for the question. Yes, the HP 14-dk1013dx laptop meets the minimum system requirements for Cricut and Silhouette.
  Answered 4 years ago by HP Team
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QuestionHow many built in languages this lop top have.
Asked 4 years ago by Anonymous.
- Answer Multiple
  Answered 4 years ago by HpLaptop
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QuestionGood for Zoom?
Asked 4 years ago by Sunbun.
- Answer Yes, it would be a very good choice for Zoom.
  Answered 4 years ago by HP Team
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QuestionIs it possible to get Windows 11 on this laptop?
Asked 4 years ago by Dani.
- Answer It doesn't currently ship with Windows 11 (that may change) but you can always download and install the update for free.
  Answered 4 years ago by HP Team
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QuestionHow do I keep McAfee Security from trying to install each time I start up my laptop? I followed the link that I was given before but that didn't work. I can't uninstall because the app hasn't completely installed. An error always stops it each time.
Asked 4 years ago by Dani.
- Answer Go to settings and uninstall the app
  Answered 4 years ago by runnerinMI
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QuestionHi, As per one of the answers provided by HP, this laptop has two memory slots. I would like to install another 4GB ram. How can I find a matching ram? Please advise. Thank you.
Asked 4 years ago by Chaturaka.
- Answer The really key thing with finding matching RAM is the capacity and the speed rating. To match the RAM currently in the computer, you'll need a 4 gigabyte DDR4 module with a speed of 2400. You can put in faster RAM, but it won't get you anything, since the RAM will run at the speed of the slowest module.
  Answered 3 years ago by HP Team
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QuestionWill I be able to operate STATA statistical software application for graduate school on this computer? See link: https://www.stata.com/support/faqs/windows/hardware-requirements/
Asked 4 years ago by SoftwareCompatible.
- Answer Yes-this computer meets all the requirements to run STATA.
  Answered 4 years ago by HP Team
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QuestionCan a thumb drive be inserted into this?
Asked 4 years ago by Outsider89.
- Answer Yes. Please review the specs. It has 2 USB 3.0 Type A and one USB 3.0 Type C ports.
  Answered 4 years ago by DougH
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QuestionI am not interested in having McAfee Security on this laptop. The app was taking 5+ hours to download, so I just ended up shutting the computer down. How do I keep this app from trying to download each time I start my computer up?
Asked 4 years ago by Dani.
- Answer Hello, Dani. You can uninstall the McAfee app from your laptop. Here are some instructions: https://bit.ly/3xXjDxX
  Answered 4 years ago by HP Team
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QuestionIs this unit have a 64-bit processor and intel Core i3??
Asked 4 years ago by RT.
- Answer Yes, the processor is a 64 bit unit. However, it is not an Intel i3. The processor is made by AMD and the Athlon series is a step down from AMD's equivalent to the i3.
  Answered 4 years ago by HP Team
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QuestionDoes this come with Office?
Asked 4 years ago by Skip.
- Answer Yes, you just have to create an account or sign-in
  Answered 4 years ago by Darnesha
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QuestionDoes this computer have a HDMI port
Asked 4 years ago by AppleIpad.
- Answer Yes, this laptop has 1 HDMI port.
  Answered 4 years ago by HP Team
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QuestionHello, Can this laptop be used for work from home jobs, meaning will I be able to download the company's apps and or software to take calls? Thanks,
Asked 4 years ago by DLloyd.
- Answer Thank you for your question! You will need to check with the developers of each software application to make sure this computer meets all of their system requirements. For heavier multitasking (multi-app usage or numerous browser tabs) we always recommend at least 8GB of memory.
  Answered 4 years ago by HP Team
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QuestionCan this laptop's processor be upgraded?
Asked 4 years ago by JDM.
- Answer No, you can not upgrade the CPU on the laptops.
  Answered 4 years ago by HP Team
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QuestionDo I need to do system updates on this laptop, or are they done in the background while I use the laptop? Also, why is it not possible to opt back into Windows 10 S Mode after opting out?
Asked 4 years ago by Dani.
- Answer Hi Dani, thank you for the question. Windows Update automatically installs important updates as they become available. You can also set Windows Update to install recommended updates automatically or just let you know that they're available. Microsoft doesn't indicate why one can't go back to S Mode after converting to Windows 10 Home, but we suspect it could be due to security vulnerabilities. Make sure you've enabled Windows Defender in Windows 10 Home, or use an anti-virus program like McAfee Live Safe.
  Answered 4 years ago by HP Team
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Questionis there a disc drive for CD's ?
Asked 4 years ago by cddrive.
- Answer Hello. Thanks for your question. No, this HP laptop does not have a CD/DVD drive. You can use an external USB CD/DVD drive with this laptop.
  Answered 4 years ago by HP Team
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QuestionI would like to download Google Chrome on this laptop. I'm just more familiar with that than Microsoft Edge. If I switch off Windows 10 S Mode, will the computer become less secure and slower? Will I notice a change at all?
Asked 4 years ago by Dani.
- Answer Hello, Dani. When you switch out of the S Mode, the performance of the laptop will not be affected. In order to download the Google Chrome browser, you would need to switch out of the S Mode. You can switch out of S Mode for free. Here are some instructions: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode
  Answered 4 years ago by HP Team
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Questiondoes this have a cd player ?
Asked 4 years ago by oldnslo.
- Answer Thank you for your question! This does not have an optical drive (CD/DVD).
  Answered 4 years ago by HP Team
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QuestionWill this laptop support 3 displays?
Asked 4 years ago by Js918.
- Answer Thank you for your question! Due to its lack of graphics card and the processor type, more than one external display is not recommended.
  Answered 4 years ago by HP Team
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Showing 41-60 of 192 questions

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Questions & Answers

HP - 14" Laptop - AMD Athlon - 4GB Memory - 128GB SSD - Jet Black

Q: QuestionCan I upgrade the SSD drive.

Q: QuestionCan this be used with a cricket or a silhouette to cut vinyl for crafts

Q: QuestionHow many built in languages this lop top have.

Q: QuestionGood for Zoom?

Q: QuestionIs it possible to get Windows 11 on this laptop?

Q: QuestionHow do I keep McAfee Security from trying to install each time I start up my laptop? I followed the link that I was given before but that didn't work. I can't uninstall because the app hasn't completely installed. An error always stops it each time.

Q: QuestionHi, As per one of the answers provided by HP, this laptop has two memory slots. I would like to install another 4GB ram. How can I find a matching ram? Please advise. Thank you.

Q: QuestionWill I be able to operate STATA statistical software application for graduate school on this computer? See link: https://www.stata.com/support/faqs/windows/hardware-requirements/

Q: QuestionCan a thumb drive be inserted into this?

Q: QuestionI am not interested in having McAfee Security on this laptop. The app was taking 5+ hours to download, so I just ended up shutting the computer down. How do I keep this app from trying to download each time I start my computer up?

Q: QuestionIs this unit have a 64-bit processor and intel Core i3??

Q: QuestionDoes this come with Office?

Q: QuestionDoes this computer have a HDMI port

Q: QuestionHello, Can this laptop be used for work from home jobs, meaning will I be able to download the company's apps and or software to take calls? Thanks,

Q: QuestionCan this laptop's processor be upgraded?

Q: QuestionDo I need to do system updates on this laptop, or are they done in the background while I use the laptop? Also, why is it not possible to opt back into Windows 10 S Mode after opting out?

Q: Questionis there a disc drive for CD's ?

Q: QuestionI would like to download Google Chrome on this laptop. I'm just more familiar with that than Microsoft Edge. If I switch off Windows 10 S Mode, will the computer become less secure and slower? Will I notice a change at all?

Q: Questiondoes this have a cd player ?

Q: QuestionWill this laptop support 3 displays?

QuestionCan I upgrade the SSD drive.

QuestionCan this be used with a cricket or a silhouette to cut vinyl for crafts

QuestionHow many built in languages this lop top have.

QuestionGood for Zoom?

QuestionIs it possible to get Windows 11 on this laptop?

QuestionHow do I keep McAfee Security from trying to install each time I start up my laptop? I followed the link that I was given before but that didn't work. I can't uninstall because the app hasn't completely installed. An error always stops it each time.

QuestionHi, As per one of the answers provided by HP, this laptop has two memory slots. I would like to install another 4GB ram. How can I find a matching ram? Please advise. Thank you.

QuestionWill I be able to operate STATA statistical software application for graduate school on this computer? See link: https://www.stata.com/support/faqs/windows/hardware-requirements/

QuestionCan a thumb drive be inserted into this?

QuestionI am not interested in having McAfee Security on this laptop. The app was taking 5+ hours to download, so I just ended up shutting the computer down. How do I keep this app from trying to download each time I start my computer up?

QuestionIs this unit have a 64-bit processor and intel Core i3??

QuestionDoes this come with Office?

QuestionDoes this computer have a HDMI port

QuestionHello, Can this laptop be used for work from home jobs, meaning will I be able to download the company's apps and or software to take calls? Thanks,

QuestionCan this laptop's processor be upgraded?

QuestionDo I need to do system updates on this laptop, or are they done in the background while I use the laptop? Also, why is it not possible to opt back into Windows 10 S Mode after opting out?

Questionis there a disc drive for CD's ?

QuestionI would like to download Google Chrome on this laptop. I'm just more familiar with that than Microsoft Edge. If I switch off Windows 10 S Mode, will the computer become less secure and slower? Will I notice a change at all?

Questiondoes this have a cd player ?

QuestionWill this laptop support 3 displays?