Questions & Answers

Q: QuestionI purchased this laptop for my wife. It keeps locking up after using for 10 to 15 min. What is the fix.

Asked 5 years ago by Helpus.

• A:Answer We recommend reaching out to HP Support by visiting https://support.hp.com

  Answered 5 years ago by HP Team

  
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Q: QuestionHow many pins on the RAM stick? 260?

Asked 5 years ago by HAWKSTER.

• A:Answer Yes. Because it uses DDR 4 SODIMM RAM, the modules have 260 pins

  Answered 5 years ago by HP Team

  
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Q: QuestionI'm 64 and watch a lot of news. Can this unit handle having a few windows open at the same time?

Asked 5 years ago by KZ.

• A:Answer Yes

  Answered 5 years ago by Debora

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Q: QuestionCan I use GeForce now on this pc?

Asked 5 years ago by Kyle.

• A:Answer No, this does not meet the system requirements.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this a touch screen as well as laptop?

Asked 5 years ago by BAJ.

• A:Answer This laptop does not have a touchscreen.

  Answered 5 years ago by HP Team

  
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Q: QuestionHow do I unlock the keyboard?

Asked 5 years ago by Forest.

Q: QuestionCan you play minecraft

Asked 5 years ago by Anonymous.

• A:Answer Minecraft requires at lease an i3 level processor. This computer does not meet the minimum system requirements.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this laptop have a drive door attached?

Asked 5 years ago by Silverfox.

• A:Answer No

  Answered 5 years ago by Software

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Q: QuestionDoes the computer come with a charging cord?

Asked 5 years ago by Voltron69.

• A:Answer Yes it does.

  Answered 5 years ago by kpurvisVerified Purchase

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Q: QuestionIs this laptop compatible with VR? Like.. for example, can I play roblox vr with an oculus quest on it?

Asked 5 years ago by ave.

• A:Answer I haven't tried it, but with the lower power cpu and only 4GB RAM I would highly doubt it.

  Answered 5 years ago by hansmoleman007Verified Purchase

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Q: QuestionCan I record live music

Asked 5 years ago by Chaz.

• A:Answer This laptop does have the ability to recorded music.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat is the battery life while watching streaming video?

Asked 5 years ago by GD.

• A:Answer The battery last about 4 hours watching video, but he also conect the laptop and keep watching

  Answered 5 years ago by Walter

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Q: QuestionDoes this laptop have a cd player

Asked 5 years ago by Ladybug1.

• A:Answer No

  Answered 5 years ago by GodschildchildVerified Purchase

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Q: Questiondoes it have a camera and microphone?

Asked 5 years ago by Anonymous.

• A:Answer Yes, this laptop has a camera and microphone.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes it has a touch screen on the laptop

Asked 5 years ago by Anonymous.

• A:Answer This model is not a touchscreen.

  Answered 5 years ago by HP Team

  
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Q: Questiondoes this laptop have a backlit keyboard? I

Asked 5 years ago by dawnalu.

• A:Answer This model does not have a backlit keyboard.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat’s the Icore for this laptop?

Asked 5 years ago by Linds.

• A:Answer This model has an AMD Athlon silver CPU, it does not use the Intel core series CPU's.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs the screen a touch screen?

Asked 5 years ago by Anonymous.

• A:Answer This laptop does not have a touchscreen.

  Answered 5 years ago by HP Team

  
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Q: Questionwill this laptop be able to play facebook games when flash is gone at the end of the year?

Asked 5 years ago by Diane.

• A:Answer Yes it will. Here is some information from Facebook about the migration of Facebook games: https://www.facebook.com/fbgaminghome/blog/flash-end-of-life-approaching-options-for-developers

  Answered 5 years ago by HP Team

  
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