Questions & Answers

Q: QuestionDoes it have a backlit keyboard?

Asked 3 years ago by Mrs.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold

• A:Answer Unfortunately, it does not have a backlit keyboard.

  Answered 3 years ago by HP Team

  
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Q: Questionwill this laptop support a second, external monitor?

Asked 3 years ago by Iproduce.

• A:Answer Hello. Thanks for your question. Yes, you can connect a monitor with the HDMI port to the HDMI port on this HP laptop 14-dq0031dx.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan a external hard drive be connected

Asked 3 years ago by An.

• A:Answer Yes

  Answered 3 years ago by landmaggetVerified Purchase

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Q: QuestionCan I use this laptop to work with familysearch.org?

Asked 3 years ago by Achu.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Hello. Thanks for your question. Yes, you can access and work on the familysearch.org website on this HP laptop.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan I run Microsoft Visual Studio?

Asked 3 years ago by Will.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer This computer is running Windows in "S Mode". Unfortunately, Visual Studio won't run on computers running "S Mode".

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this computer have any USB ports? If so, how many?

Asked 3 years ago by cabomama.

• A:Answer There is 3

  Answered 3 years ago by Lillybell

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Q: QuestionWhat is the difference between the Indigo Blue HP 14” and the Pink? One is $169 and the other is $249, yet the specs are the same! Are we paying just for a color?

Asked 3 years ago by Michelle.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Rose Gold

• A:Answer Probably has something to do with availability of the model. But to answer your question, yes you are.

  Answered 3 years ago by RickyRotten

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Q: Questionhave a numbers pad?

Asked 3 years ago by PoorBoy.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer No number pad

  Answered 3 years ago by Anthony

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Q: QuestionIs it touch screen?

Asked 3 years ago by Eric.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer No, this laptop does not have a touch screen.

  Answered 3 years ago by HP Team

  
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Q: QuestionHow many GBs of ram does this laptop have?

Asked 3 years ago by Bobby.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer It has four gigabytes of RAM.

  Answered 3 years ago by HP Team

  
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Q: QuestionIf u decide to turn off S mode what changes in the computer? Does it mess it up?

Asked 3 years ago by Amanda.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer It changes some of the security settings-the primary change you'd see is that you'd no longer be required to go to the Windows Store for any apps you wanted to download. And it doesn't mess anything up on the computer. In fact, Microsoft has directions for how to do it at https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11

  Answered 3 years ago by HP Team

  
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Q: QuestionCan I add an additional ssd drive or change the current 64gb drive?

Asked 3 years ago by thepostgroupllc.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer The eMMC storage on the computer is "surface mounted" (meaning, soldered directly to the motherboard), so there is no way to change it. There also isn't a free drive bay or m.2 slot for adding a solid state drive.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes OBS work well with this. is it slow?

Asked 3 years ago by Cooper.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Fortunately, OBS studio is one of the apps that's available for download. Whether it will be slow or not is going to depend on how complex an arrangement you're creating, what other things you might have running, and other factors

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes it play CD or DVD

Asked 3 years ago by Anonymous.

• A:Answer No cd drive.

  Answered 3 years ago by AntG

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Q: Questionwould roblox work with this compueter

Asked 3 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Rose Gold

• A:Answer My son 0lays it on his, hasn't had any problem

  Answered 3 years ago by MissBNH

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Q: QuestionDoes Genshin Impact run smoothly on this? Also how well does after effects run on it

Asked 3 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Rose Gold

• A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Genshin Impact is available in the Windows store, but unfortunately After Effects is not.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs this computer compatible with a Silhouette Studio?

Asked 3 years ago by Coco.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Rose Gold

• A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Unfortunately, Silhouette Studio is not one of the available titles.

  Answered 3 years ago by HP Team

  
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Q: QuestionWill this be able to support Windows Media Player?

Asked 3 years ago by jpnc.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Than k you for the question. Yes, this laptop supports Windows Media Player.

  Answered 3 years ago by HP Team

  
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Q: QuestionAre there any issues downloading Corel or Adobe design programs ?

Asked 3 years ago by Designer.

• A:Answer Hello. Thanks for your question. You need a computer with at least Intel i5 or AMD Ryzen 5 processor or better with 8 GB or 16 GB of RAM and a discrete graphics card with 2 gigabytes or more of video memory to run the Adobe programs. They are big programs that require a lot of processing power to run. For the Corel design programs, we recommend looking at the system requirements of the progam that you want to use.

  Answered 3 years ago by HP Team

  
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