Questions & Answers

Q: QuestionDoes this laptop support Skype?

Asked 4 years ago by Virg.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer You can use skype on this laptop.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes this computer have an easily removable the battery or does the entire back cover need to be removed

Asked 4 years ago by Bob.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hi Bob. This battery has an internal battery and requires significant disassembly to replace.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes this laptop have an i5 windows processor?

Asked 4 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hello there! The HP Laptop 14-dq0002dx (20J08UA) has an Intel® Celeron® N4020 processor which is a lower-end model perfect for Internet browsing, e-mail, and everyday productivity. Thank you for your question and have a great day!

  Answered 4 years ago by HP Team

  
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Q: QuestionWhich Microsoft Store Games Run the Best on this Computer. Example: Minecraft, Halo Mcc, Etc.

Asked 4 years ago by APerson123.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Minecraft would be the only type of game that would run on this laptop. Halo and more demanding games will not run on this laptop.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes this laptop work well with WebEx video conferencing calls? If not, do you know of a cheap laptop that works well with WebEx?

Asked 4 years ago by Lulu.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Yes, it will work fine with WebEx, because it meets the minimum requirements to use the program.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan I play sims 4 on this computer

Asked 4 years ago by Solange.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Hello. Thanks for your question. This laptop cannot handle Sims 4.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs this laptop compatible will a Dell USB C docking station?

Asked 4 years ago by Craig.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hello, Craig. This HP Laptop 14-dq0002dx has 1 USB C port that can only do data transfer.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs this computer touchscreen?

Asked 4 years ago by Penny.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer What’s the best touchscreen computer for the cheapest price are on sale?

  Answered 4 years ago by Anonymous

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Q: QuestionDoes this laptop have a webcam that will work without downloading an app? Also, will this laptop be good for the respondus lockdown browsers that are required for taking tests in college courses?

Asked 4 years ago by Olive.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hi Olive.Webcams work with Zoom, Microsoft Teams, Facebook and other conferencing platforms. Some need an app, some are joined from your browser. The HP 14-dq0002dx laptop is presented with Windows 10 in S Mode, which means the Edge browser is utilized exclusively and downloads are allowed from the Microsoft store only. Respondus Lockdown is not compatible with Windows 10 S Mode, but you can convert this laptop to WIndows 10 Home (free, simple, non-reversible) to be compatible with Respndus Lockdown.

  Answered 4 years ago by HP Team

  
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Q: QuestionWould this laptop be able to do research meetings. Also does it have a web cam. Is it good for a computer dummy like me? Thanks

Asked 4 years ago by Debh.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Thanks for the question. Yes this system would be fine for research meetings. It is designed for web conferencing (has a built-in webcam and microphone), for streaming music, movies, videos, for MS Office apps, email, and web surfing.

  Answered 4 years ago by HP Team

  
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Q: QuestionAfter switching out of S mode, will I be able to install Microsoft office apps and an anti-virus program?

Asked 4 years ago by Weeezy.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Thanks for your question! Yes you will be able to install any programs you want provided your laptop meets the minimum system requirements to operate the software.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes this unit have a dvd player?

Asked 4 years ago by mg.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Hello. Thanks for your question. This laptop does not have a DVD drive. You can use an external USB CD/DVD drive with this laptop.

  Answered 4 years ago by HP Team

  
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Q: QuestionI am looking for dual display options does this have a network card available for windows wireless display or is there an option to have 2 HDMI ports ? Usa there a discount station available?

Asked 4 years ago by JoshW.

• A:Answer Hi Josh. No, this laptop has one HDMI port for video out.

  Answered 4 years ago by HP Team

  
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Q: QuestionWill the Pro Tools DAW work with this computer?

Asked 4 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hello. Thanks for your question. This laptop cannot handle Pro Tools DAW. We recommend looking at the HP Pavilion Gaming or Omen laptops.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs this laptop going to be reliable for Zoom calls, Google Hangouts, Skype and Webex? I need a laptop for applying for jobs and doing video interviews. That's about it.

Asked 4 years ago by Alex.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer I'm sorry, I have used my computer for zoom calls yet.

  Answered 4 years ago by MaryVerified Purchase

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Q: QuestionDo I need a mouse for this laptop?

Asked 4 years ago by Kimmie.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hi, Kimmie. You are not required to use a mouse with this laptop. There is a touch pad with left and right buttons on this laptop that you can use to move around on the laptop.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan this run games like Fortnite well?

Asked 4 years ago by Eliot.

• A:Answer Hello, Eliot. This HP laptop cannot handle Fortnite.

  Answered 4 years ago by HP Team

  
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Q: QuestionDo it have Bluetooth and is it good for graphics

Asked 4 years ago by E.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer It does have Bluetooth. It is not good for games if that is what you mean by graphics.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs this computer compatible with the POGO game network known as Pogo. com?

Asked 4 years ago by Angel.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Yes, it will work for website based games.

  Answered 4 years ago by HP Team

  
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