Questions & Answers
- Model:
- 14-dq0033dx
- |
- SKU:
- 6478311
Q: QuestionWhat is the maximum size SD card that this Laptop can see?
Asked by Anonymous.
- A:Answer I don't know what the maximum is, but I have a 256 GB SD card in mine
Answered by Heather
Q: QuestionThis is a dumb question but can you plug a monitor into the laptop
Asked by hello.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer It's not a dumb question at all. You certainly can plug in a monitor. On the right side of the computer is an HDMI port for adding a monitor.
Answered by HP Team
Q: QuestionCeleron is too old and slow technology for computer. Whose going to buy?
Asked by rose.
- A:Answer Linux runs great on this laptop!
Answered by n7ekg
Q: QuestionDo only wireless mouses/keyboards work with this one or can you have non wireless keyboard/mouse
Asked by hello.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer You can connect a USB wired mouse/keyboard to this laptop.
Answered by HP Team

Q: QuestionCan this be taken out of S mode?
Asked by Debi.
- A:Answer Yes, by following these steps: On your PC running Windows 11 in S mode, open Settings > System > Activation. In the Switch to Windows 11 Home section, select Go to the Store. On the Switch out of S mode (or similar) page that appears in the Microsoft Store, select the Get button.
Answered by HP Team

Q: QuestionIs anything in this component be able be upgradable part in it
Asked by Sam.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Thank you for your question. While not user-accessible, an authorized service professional (such as Geek Squad) may be able to upgrade the memory. The storage can be expanded via an SD card, thumb drive, or external SSD.
Answered by HP Team

Q: QuestionIf I switch this laptop out of S mode will it still have windows11?
Asked by PriceL.
- A:Answer Yes, it will. S Mode is basically a group of setting that operate within Windows 11. If you take it out of S mode, those settings are permanently disabled, but Windows 11 Home will continue to operate normally.
Answered by HP Team

Q: Questionis this laptop widow 11?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Yes, this laptop has the Windows 11 Home in S Mode operating system.
Answered by HP Team

Q: QuestionCan you play Roblox on the computer
Asked by Clueless.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer Yes, this laptop does meet the minimum requirements to play Roblox.
Answered by HP Team

Q: QuestionCan this computer handle photo editing
Asked by Mommabear.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Thank you for the question. If you're doing a high volume of editing or for professional use, no You'll need more ram (8GB for leisure editing, 16GB minimum for frequent editing) and a multi- core processor such as an AMD Ryzen 5, Intel i5 or higher.
Answered by HP Team

Q: QuestionHey. My question is I have a 13 year old son, would this a good first laptop for him?
Asked by JAY.
- A:Answer This laptop is considered an entry-level computer. It is great for basic tasks like email, surfing the web and basic streaming.
Answered by HP Team

Q: QuestionWill this laptop work and play steam games?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Hello! Thank you for your question! The HP Laptop (14-dq0032dx)'s operating system is Windows 11 in S, which is designed to increase speed and security by restricting programs to only the Windows Store. This does not allow Steam to be installed as it is not offered on the Windows store. You are able to take Windows out of S mode but I would not recommend it for a computer with these specifications. For gaming, I would recommend looking at our HP Pavilion Gaming or Omen Gaming systems.
Answered by HP Team

Q: QuestionLaptop will not power on anymore. Assumed the battery died. Attempted to plug in power cord for over 48 hours and it will still not power on. Any suggestions? Laptop bought one year ago.
Asked by ValerieW.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer same thing happened to me. only owned it for three weeks1
Answered by user238296
Q: QuestionIs there a docking station comparable with this laptop that allows for dual monitors ? ( not a mirror, but two unique displays )
Asked by Jay.
- A:Answer Unfortuantely, no. The USB-C port does not support the DisplayPort standard for outputting video so any docking station won't pass on a video signal to the monitors. Also, please note that the video system in this computer would not be able to drive two monitors plus the one in the computer.
Answered by HP Team

Q: QuestionAny issues installing ADOBE CONNECT 11.4?
Asked by Emma.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Unfortunately, Adobe Connect is not one of the available titles.
Answered by HP Team

Q: QuestionDoes the computer come with virus protection already installed?
Asked by Truth.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer No, this laptop does not come with a virus protection subscription.
Answered by HP Team

Q: QuestionCan I add more ram to this computer
Asked by Gino.
- A:Answer Hello. Thanks for your question. The RAM can be upgraded up to 16 GB DDR4-2400.
Answered by HP Team

Q: QuestionIs this computer compatible with chrome?
Asked by Bob.
- A:Answer I just saw your question, and it's been about a month since it was posted, so Iam thinking that you may already have the answer. But yes chrome will work on this computer.
Answered by Danny
Q: QuestionIs there an ethernet cable port ?
Asked by helpme.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer There isn't. However, you can connect an Ethernet cable with an adapter that plugs into one of the computer's USB ports.
Answered by HP Team

Q: QuestionOn this computer can the s-mode be turned off with win 10
Asked by Don.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Yes, to turn off Windows 10 S Mode, click the Start button then go to Settings > Update & Security > Activation. Select Go to the Store and click Get under the Switch out of S Mode panel. Then click Install and wait for the process to finish. Take note that switching out of S Mode is a one-way process.
Answered by HP Team

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