Questions & Answers
- Model:
- 685K3UA#ABA
- |
- SKU:
- 12212841
Q: QuestionWill I be able to upgrade the graphics card?
Asked by Rob.
- A:Answer Unfortunately, no. The graphics on this computer are built into the motherboard, and there's no way to install a separate card in the laptop
Answered by HP Team

Q: QuestionIs it touch screen
Asked by T.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer No, not a touch screen.
Answered by StephenF
Q: Questionis there a connection for a mouse?
Asked by Anonymous.
- A:Answer Hello, any mouse can be added with an open USB port on the laptop. Thank you for being an HP customer!
Answered by HP Team

Q: QuestionCan you download serato dj lite on this laptop?
Asked by 1243.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer Hello, it is always recommended to go directly to the manufacturer's website to see what their specification requirements are for the programs you are wanting to run. For Serato DJ Lite you will need this: High performance specifications For demanding tasks like low latency scratching, live streaming, mixing with three or more decks, or using Serato Video - Processor: 8th generation Intel core i9 or AMD Ryzen 7 5000 series or higher: AVX required: Memory: 16GB or higher: Storage: 15GB or more of spare local disk space (SSD): Video Memory: Dedicated 2GB or higher: Operating System - Windows: 11/10. Thank you for being an HP customer!
Answered by HP Team

Q: QuestionCan you use this laptop for djing?
Asked by 1243.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer Would recommend faster one than this
Answered by FrequentShopper
Q: QuestionWhile listening to music and podcasts through Bluetooth, does it shut off when the laptop goes into sleep mode?
Asked by Anonymous.
- A:Answer Yes, it does. In Sleep Mode, the computer is using just enough power to keep the RAM active with the data you had when you put the computer to sleep.
Answered by HP Team

Q: QuestionI mainly need to use Zoom, write résumés & look on the internet for work. Will this computer help me with that???
Asked by CeeCee.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer I bought this laptop for the exact same reason. I use my phone for everything else so just needed something basic. Unfortunately it couldn’t even manage to open browsers to apply for jobs without restarting. It’s a super slow very low budget laptop and it’s basically a paperweight.
Answered by JaeM
Q: QuestionHow much plugs and what plug types are on the computer.
Asked by John.
- A:Answer 2 USB HDMI
Answered by EfimV
Q: QuestionIs this touchscreen
Asked by Ken.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer No it is not
Answered by DonnaS
Q: QuestionCan I watch movie and browsing shopping for this lap top??? I am concern because a storage of this laptop only 64 GB . Is it reliable or broken easily ??
Asked by Daisy.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer Yes and yes it has been good
Answered by JasonM
Q: QuestionOnce you switch out of s mode, can you turn s mode back on without any problems?
Asked by Kat.
- A:Answer no
Answered by Kenneth
Q: QuestionCAN YOU ADD A MOUSE EITHER PLUG IN OR THE OTHER WAY..LOL
Asked by NEWB.
- A:Answer Yes. I’ve used a plug in mouse and a wireless one.
Answered by Christopher
Q: QuestionWill i be able to play project zomboid after replacing 4gb ram with 8gb ram? Sorry if this is a dumb question but this computer stuff is new to me. (my pc is a chromebook and it sucks)
Asked by Unknown.
- A:Answer Stay away from this one. Mine is very slow. Spend a little more and get a better one.
Answered by DavidC
Q: QuestionWill this laptop support the Silhouette software?
Asked by Silhouette.
- A:Answer Hello, This information is directly from Silhouette Software. The following are the minimum system requirements in order to run the Silhouette Studio® software: Operating System: PC: Windows 8 or higher; RAM: 4 GB of RAM; Processor: 2 GHz (or faster) processor speed; Memory: 2 GB hard disk space. If you have less than 1.5 GB of free hard drive space, Silhouette Studio will give you a warning message that the hard drive is almost full and it's recommended that additional space be created for the best performance of Silhouette Studio. If you have less than 0.5 GB of hard drive space, Silhouette Studio will not launch and will instead provide a warning that in order to run Silhouette Studio hard drive space must be freed up in order to start the program. USB Port: USB 2.0 Port (or higher). A desktop or laptop is ideal for operating Silhouette Studio - but keep in mind the minimum requirements. Not all computers are created equally. The operating system, RAM, processor, and memory will all have an impact on how Silhouette Studio runs on your computer. Thank you for being an HP customer!
Answered by HP Team

Q: QuestionMy laptop’s power button stopped working, is there a setting to fix that?
Asked by PriceLHammond.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer Apologies for what you're experiencing. Please reach out to Support.HP.com or call 800-474-6836 for assistance.
Answered by HP Team

Q: Questiondoes it (the computer) able to run and use CD?
Asked by Anonymous.
- A:Answer This pc does not have a drive in it but you can use a USB port to plug an external dvd writer that Best Buy also sells. That is what I use.
Answered by Topaz57
Q: Questioni’ve had this laptop for a yr & it was always fine, but not long ago the screen begun randomly turning black & glitching weirdly. sometimes when i wanna turn it on it just flashes white too. i don’t know what to do please help !!
Asked by hi.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer Hi, i would look it up on how to reset the laptop. Hope that helps. That is what i did to my husbands
Answered by JudyR
Q: Questionwill this computer operate microsoft train simulator?
Asked by firetoes.
- A:Answer No
Answered by angela































