Questions & Answers
- Model:
- 14-dq6013dx
- |
- SKU:
- 10436242
Q: QuestionIf the storage becomes full on HP 2025 Student Business Laptop Computer - w/1 Year Office 365, 16GB RAM, 128GB UFS & 256GB SD Card, Ai Copilot Intel 4-Core Processor, HD Display, Windows 11 Pro(Lavender), can you replace the SD card?
Asked by Crissy.
- A:Answer The primary storage is soldered to the motherboard and cannot be upgraded. There is no way to add a hard drive or solid state drive. You can add a SD card to store documents, music, and photos, but would not be useful for installing apps.
Answered by GlennW
Q: QuestionIs it good for gaming?
Asked by Soph.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Willow Green
- A:Answer No. There isnt a lot of room for games on it and it tends to run slower, even when just on the internet. I would go with a better computer if you want to primarily use it for gaming.
Answered by KaliB
Q: QuestionDoes this system have Excel!
Asked by Bevlc.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Willow Green
- A:Answer No
Answered by TDOGG
Q: QuestionCan you download social media apps, eg fb, ig, tt, etc
Asked by Jlfm.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Pale Rose Gold
- A:Answer Thank you for your question about this HP laptop! This laptop will be able to download and install anything from the Microsoft Store. You can also access those social media sites through the preinstalled browser on it.
Answered by HP Team

Q: QuestionCan you add storage to this computer?
Asked by Nikki.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Hi! Thanks for asking. The internal storage for the HP 14-dq6011dx laptop computer is not upgradable, but you may add extra storage either by inserting an SD card into the laptops SD card slot, or attahcing an external USB storage device.
Answered by HP Team
Q: QuestionCan the battery be replaced on this computer?
Asked by CGG79.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Thank you for your question about this HP laptop! Yes, the battery is replaceable. HP highly recommends going to an authorized HP service provider like Geek Squad to do the replacement.
Answered by HP Team
Q: QuestionCan I use a mouse with this computer?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Willow Green
- A:Answer Thank you for the question. Yes, you can use a mouse with this laptop if you do not want to use the touchpad.
Answered by HP Team

Q: QuestionCan I run Inkscape on this?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
Q: QuestionCould this possible handle smaller games like Valorant or League?
Asked by Ryburr.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer I would say yes, but not on high for Valorant. League is a definite yes.
Answered by Bagbonk
Q: QuestionDoes this have LED light in the keyboard?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer No
Answered by Ltlamb
Q: QuestionWhere is the number lock button on the laptop
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Pale Rose Gold
- A:Answer Top right of the keyboard
Answered by user689310
Q: QuestionIt's Windows 11 and Office 365 software installed?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Pale Rose Gold
Q: QuestionDoes this laptop is the hard drive have SSD?
Asked by Gas.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
Q: QuestionCan this laptop be used for gaming?
Asked by MotherOf4.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Yes, I try the solitaire card game and it is very responsive
Answered by RadyGuan
Q: QuestionIs a mouse included?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer No
Answered by Jasmine
Q: QuestionDoes it have space for extra storage?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Pale Rose Gold
- A:Answer Not really only enough for video or pictures not for gaming
Answered by RacquelR
Q: QuestionI am trying to setup this laptop but it just keep sending me in circles, please help.
Asked by Gerry.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Look up a youtube video on the exact make,model, and year. It is definitely tricky at first but once yiu get through the back end of things its smooth sailing from there.
Answered by Madda
Q: QuestionIf connected to a monitor or iPad, will it just screen mirror? If not what does it do?
Asked by Cdoo67.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Willow Green
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