Questions & Answers
- Model:
- 15a-na0063dx
- |
- SKU:
- 6515546
Highly rated by customers for: Ease of use, Speed, Screen Size
Page Showing 1-20 of 97 questions
Q: QuestionIs this computer good for bill pay, online banking and general home use?
Asked by Sally.
- A:Answer Hi Sally, thank you for the question. Yes, this model is made for the tasks you've described - general home use, streaming, and student needs.
Answered by HP Team

Q: Questionwhat is the aue?
Asked by coot.
- A:Answer Thank you for asking. The Auto Update Expiration of the 15a-na0063dx Chromebook is June 2030.
Answered by HP Team

Q: QuestionWhat software do you have to put on for word processing? I know it’s chrome operating system but does it support Microsoft office?
Asked by Johnc.
- A:Answer Thank you for the question. You can access your Microsoft 365 apps on a Chromebook from the web — including Word, Excel, PowerPoint, Teams, OneNote, OneDrive, and Outlook. To save documents, you'd want to have an external drive, flash drive, or SD card, since Chromebooks typically do not have a lot of onboard storage. And you can also save files to the cloud. Google also has a suite of applications that will work - Google Docs (their version of Word), Google Sheets (their version of Excel), and Google Slides (their version of PowerPoint).
Answered by HP Team

Q: QuestionHi will this computer run fortnite and roblox?
Asked by fortnite.
- A:Answer This model will not work great for games. This model is best used for browsing the web and streaming video.
Answered by HP Team

Q: QuestionDoes this chrome book store pictures? And how big is storage for writing & saving documents (for journaling)? Is 8 GB all that it can store on its hard drive local disk? Thank you.
Asked by RoZee.
- A:Answer This laptop has 64GB of storage. The 8GB is the memory. It also has a Micro SD media card reader which can hold photos or documents as well.
Answered by HP Team

Q: QuestionWould this computer be able to handle having dozens of tabs open at once and still operate smoothly?
Asked by Baxter.
- A:Answer Thank you for the question. For a workflow such as you've described, a better fit might be a unit with an i5 processor. 8GB of RAM may be enough, but more would be better.
Answered by HP Team

Q: Questionwill this connect to a wireless hp printer?
Asked by momofdogs.
- A:Answer Yes, it will connect just fine to a wireless HP printer.
Answered by HP Team

Q: Questionwill I be able to connect an external cd/dvd reader/writer
Asked by mb.
- A:Answer Hello. Thanks for your question. Yes, you can connect an external USB CD/DVD drive to this HP laptop.
Answered by HP Team

Q: QuestionIs this compatible with Netflix?
Asked by Kristina.
- A:Answer Yes, it is. Because this is a Chromebook, it can only download and run apps that are in the Google Play Store, but the Netflix app is in the store.
Answered by HP Team

Q: QuestionWill this work good for college students and supports Microsoft Word?
Asked by Nae.
- A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. If any of your college classes require a specific piece of software (other than something like Word or Excel) you wouldn't be able to install them. I don't think this is a good choice for that kind of use.
Answered by HP Team

Q: QuestionWill this model run QuickBooks Pro?
Asked by Kris.
- A:Answer Thank you for the question. No, this is a Chromebook (using Chrome OS) and Quickbooks Pro requires a Windows OS.
Answered by HP Team

Q: QuestionCan this computer print to a Brothers printer?
Asked by jfpinell.
- A:Answer Thank you for the question. Yes, if your printer is compatible with the Chrome operating system.
Answered by HP Team

Q: QuestionWhat is the basic difference between a chromebook and a conventinal l laptop pc
Asked by tom.
- A:Answer Thank you for the question. Chromebook laptops utilize the Chrome OS, a "lighter" operating system and can use slower processors. They typically have less RAM and storage than traditional Windows or Mac laptops, but that's not always the case. Chromebooks can do everything most people use a laptop for. This includes browsing the web, social media, email, messaging, watching or listening to streaming media, productivity tasks like word processing or spreadsheets, video chat and remote learning, and even basic photo and video editing. Conventional laptops are better for some niche and professional use cases, including photo rendering and gaming. Chromebooks have security built-in, and Windows laptops need to have security enabled, either through the resident Microsoft Defender or another anti-virus program.
Answered by HP Team

Q: Questiondoes it have a cat 5 port.
Asked by dave.
- A:Answer No, this laptop does not contain an ethernet port.
Answered by HP Team

Q: Questioncan i stream tv using streaming tv services like frndly tv?
Asked by lina.
- A:Answer Hello. Thanks for your question. Yes, you can watch videos like frndly tv on this HP Chromebook.
Answered by HP Team

Q: Questionis this easy to use with chrome operating system?
Asked by lina.
- A:Answer Yes very user friendly
Answered by CarrieG
Q: QuestionWhat does open-box actually mean? Will it be a display & what will it come with?
Asked by Anonymous.
- A:Answer It means someone purchased it and returned it. It doesn’t necessarily mean there is anything wrong with it but since it’s been opened they cannot resell it as new.
Answered by Anonymous
Q: QuestionWill this laptop be able to access internet tv and does it have the ability to hook up to a tv?
Asked by Lake.
- A:Answer This computer is WiFi ready for internet connection. For use with 'internet TV', it will depend on which apps you choose to install; you will want to ensure you check the minimum requirements for installation with the application's developer. The USB-C port can function as a display port, so as long as the TV in question can either take a USB-C plug, or an adapter, it can connect to a TV.
Answered by HP Team

Q: QuestionIs this Laptop available in store to be picked up.
Asked by Steve.
- A:Answer Mine was a few weeks ago
Answered by ToddB
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