Questions & Answers

Q: QuestionCan I download apps through this Chromebook through the google play store? Or does it not have the google play store?

Asked 2 years ago by BobbyFlay.

• A:Answer Yes, you can download apps through the Google Play store on this Chromebook.

  Answered 2 years ago by HP Team

  
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Q: QuestionWhat is the Auto Expiration Date (AUE) of this computer?

Asked 6 months ago by Anonymous.

• A:Answer 2033.

  Answered 6 months ago by jbs1

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Q: QuestionCan this Chromebook plug directly into a power outlet and bypass the battery if it should fail?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for the question. Yes, plug the AC adapter into an AC outlet. Some people never use their laptop on battery power. The adapter also charges the battery until it's full.

  Answered 1 year ago by HP Team

  
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Q: QuestionWhat printer works with this chromebook? If so what type?

Asked 1 year ago by Question.

• A:Answer Works well with my HP Desk Jet 4155.

  Answered 1 year ago by YoopVerified Purchase

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Q: QuestionDoes it have a webcam for zoom meetings

Asked 1 year ago by Ranger225.

• A:Answer Hello there! Thank you for your question on the HP 15.6" Chromebook Laptop (model 15a-nb0013dx). This model does include the HP True Vision 720p HD camera with temporal noise reduction and integrated dual array digital microphones.

  Answered 1 year ago by HP Team

  
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Q: QuestionI already have a HP Chromebook x360. Will I be able to video chat using that model with this one?

Asked 1 year ago by Terri.

• A:Answer Hello, Terri! Thanks for your question on this HP Chromebook Laptop (model 15a-nb0013dx). Yes, you are able to utilize many various video chat options on this Chromebook to communicate. You'll want to make sure the option you choose is compatible with and meets the minimum system requirements for this Chromebook and your other laptop to ensure the best quality.

  Answered 1 year ago by HP Team

  
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Q: QuestionI just need a laptop to use Microsoft word, email documents, stream video, and surf the web. Will this cover all those functions? Does it come with MS word? Will you set it up at the store for me?

Asked 2 years ago by Lefty.

• A:Answer No, it doesn't come with MS word. But you should be able to use the on-line versions of MS word and email. You'll want to contact your store directly to see about setting the computer up for you.

  Answered 2 years ago by HP Team

  
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Q: QuestionIs it touch screen

Asked 2 years ago by Kesh.

• A:Answer Hello and thank you for your question. This HP 15a-nb0013dx 15.6" Chromebook does not have a touchscreen.

  Answered 2 years ago by HP Team

  
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Q: QuestionSince it's called Chromebook I am assuming it is a Google laptop, not Microsoft. I do not want Microsoft anywhere near it. Yes?

Asked 2 years ago by Anonymous.

• A:Answer Yes, this Chromebook runs off the Chrome operating system and not Windows.

  Answered 2 years ago by HP Team

  
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Q: Questiondoes it run Minecraft okay

Asked 2 years ago by Axchromebookxuser.

• A:Answer My daughter got it to play Roblox this is one of the better chromebooks for light gaming due to the 8 gb drive .. many of the others are 4 gb and that is too slow to run .

  Answered 2 years ago by JeromeGVerified Purchase

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Q: QuestionIS THERE A CHARGE FOR "WORD" LIKE THERE IS NOW WITH MICROSOFT? ON WINDOWS IT'S STILL FREE. MICROSOFT WANTS TO CHARGE FOR ACCESS TO SOMETHING THAT USED TO BE FREE.

Asked 2 years ago by BECHTLAAN.

• A:Answer Word is a proprietary Microsoft application sold as part of the Microsoft 365 Office package including Excel, etc. It is offered free on some computers for a limited time to encourage subsequent paid subscription. It used to be free a long time ago.

  Answered 2 years ago by CharlieCVerified Purchase

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Q: QuestionCan I run Phasmaphobia on it through steam?

Asked 2 years ago by Skellow.

• A:Answer Thank you for the question. Apologies, this Chromebook cannot run Steam games. Note that Steam for Chromebooks is still in the Beta stage of development. It can be run on units with an AMD Ryzen 3 or Intel i3 processor, and you'll need 16GB of RAM.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan I attend Microsoft Teams meetings on this Chromebook ?

Asked 2 years ago by AnnaB.

• A:Answer This model is compatible with the Microsoft Teams application.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes this Chromebook come with Microsoft? Am I able transfer all my info/data from my old MacBook? Thanks PB

Asked 2 years ago by PB.

• A:Answer It does not come with windows, thing of chromebooks like an android. They have google and chrome and all apps with that. You can get Microsoft Office as an App installed.

  Answered 2 years ago by VrodFLLVerified Purchase

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Q: QuestionThere is no HDMI port. With an adapter, will this chromebook connect to an external display?

Asked 2 years ago by doublechecker.

• A:Answer Thank you for the question. The HP 15a-nb0013dx Chromebook has two USB Type-C ports that support DisplayPort™ 1.4. You can use an adapter (HDMI-to-DisplayPort) if your external display has only an HDMI input.

  Answered 2 years ago by HP Team

  
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Q: QuestionWhy are you recommending purchasing Microsoft Office for Windows and Mac with a chromebook? It won't run on a chromebook..

Asked 2 years ago by ChromebookWindows.

• A:Answer Thank you for the perception. Microsoft 365 can be used online with a subscription, with a Chromebook. To use Office on your Chromebook, install the Office mobile apps through the Google Play Store. If your Chromebook uses the Chrome Web Store instead, you can install Office Online to create, edit, and collaborate on your Office files in your browser.

  Answered 2 years ago by HP Team

  
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Q: QuestionWhere is charging port? It doesn't seem to appear on the display.

Asked 2 years ago by vbs.

• A:Answer Left side of the chromebook, there is a little slot that you put the charger in,

  Answered 2 years ago by LuxOliveVerified Purchase

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Q: QuestionDoes it work with Windows

Asked 14 hours ago by Computer4.

Q: QuestionWill this work with a wireless printer?

Asked 1 month ago by Patsy.

• A:Answer Yes

  Answered 3 weeks ago by ColleenW

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